Medical Front Desk & Patient Access Specialist

Mount Carmel Health System; Columbus (OH); On-site; USD 34,000 - 46,000; Full time

Job summary

Mount Carmel Health System in Columbus, OH is seeking a Medical Practice Representative for our Neurology office. You will serve as a primary contact between patients, staff, and external providers, handling check-ins, registrations, and insurance information.

This role requires high school diploma and 1–2 years medical office experience; familiarity with EPIC and multiline phone systems is preferred. Competitive benefits and day-one coverage are offered.

Qualifications

• High school diploma or equivalent required.
• 1–2 years of medical office experience preferred.
• Experience with multiline telephone systems and basic computer skills.

Responsibilities

• Welcome patients and register them for visits.
• Gather insurance information and patient demographics.
• Enter data into the system and maintain patient records.
• Soft collections when needed and answer incoming calls.
• Utilize EPIC for documentation and scheduling.

Skills

Multiline phone system

Medical office experience

Customer service

Data entry

Education

High school diploma or equivalent

Tools

EPIC

Job description

Mount Carmel Health System in Columbus, OH is seeking a Medical Practice Representative for our Neurology office. You will serve as a primary contact between patients, staff, and external providers, handling check-ins, registrations, and insurance information.

This role requires high school diploma and 1–2 years medical office experience; familiarity with EPIC and multiline phone systems is preferred. Competitive benefits and day-one coverage are offered.