Insurance-Savvy Front Desk — Flexible Part-Time (Urgent Care)

American Family Care; Mobile (AL); On-site; USD 24,796 - 26,174; Part time

Job summary

American Family Care is seeking a part-time Medical Receptionist with a focus on insurance verification and medical billing. You will be the face of AFC at the front desk, verifying coverage before services and guiding patients through costs and billing processes.

The role supports revenue health while ensuring compassionate patient interactions in a fast-paced urgent care setting. Ideal candidates have experience in medical offices, with strong attention to detail, excellent communication, and

Qualifications

• Experience with insurance verification and medical billing in a healthcare setting.
• Ability to clearly explain costs and insurance concepts to patients.
• Detail-oriented and accurate data entry for patient records and billing.
• Experience in a medical office front desk or administrative role.

Responsibilities

• Master Insurance Verification: verify coverage before services to prevent denials.
• Excel at Financial Counseling: explain costs and billing processes to patients clearly.
• Solve Billing Problems: identify and resolve insurance discrepancies.
• Drive Patient Satisfaction: provide warm, professional service during financial discussions.
• Be the Face of AFC: greet patients warmly and maintain professional conduct.
• Own the Front Desk Flow: process payments, schedule appointments, and check-in patients.
• Protect Patient Information: follow HIPAA and maintain secure records.

Skills

Insurance verification

Medical billing

Customer service

Problem solving

Detail oriented

Communication

Tech savvy

Education

High school diploma

X-ray tech

Medical assistant certification

Tools

EMR systems

Medical billing software

Job description

American Family Care is seeking a part-time Medical Receptionist with a focus on insurance verification and medical billing. You will be the face of AFC at the front desk, verifying coverage before services and guiding patients through costs and billing processes.

The role supports revenue health while ensuring compassionate patient interactions in a fast-paced urgent care setting. Ideal candidates have experience in medical offices, with strong attention to detail, excellent communication, and