Medical Front Desk Coordinator | Patient Scheduling

SENTA Partners; Valdosta (GA); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Health benefits

HSA

FSA

Short & Long Term Disability

PTO

Employee Assistance Program

Job summary

SENTA Partners is seeking a Front Office Coordinator in Valdosta, GA to be the first point of contact for patients and staff. You will manage scheduling, patient information, and communications between patients and medical staff to ensure smooth daily operations.

Ideal candidates have a high school diploma, medical reception experience, and familiarity with EMR systems. This role offers benefits and a collaborative environment in a ENT/allergy private practice setting.

Qualifications

• GED or high school diploma required or equivalent.
• Medical reception experience preferred.
• Knowledge of standard clinic practices, policies and procedures.
• Read, write, and comprehend simple instructions, short correspondence and memos.
• Ability to work independently and in a team.

Responsibilities

• Greet and check-in patients in a friendly and professional manner.
• Manage patient appointment scheduling, including rescheduling and cancellations.
• Answer phone calls, respond to inquiries, and direct calls as needed.
• Verify patient information including insurance details and demographics.
• Maintain patient records in the practice management system with accuracy and confidentiality.
• Process patient payments, handle billing inquiries, and provide receipts.

Skills

Customer service

Communication

Organization

Multitasking

Education

High school diploma or GED

Tools

MS Office

EMR

Job description

SENTA Partners is seeking a Front Office Coordinator in Valdosta, GA to be the first point of contact for patients and staff. You will manage scheduling, patient information, and communications between patients and medical staff to ensure smooth daily operations.

Ideal candidates have a high school diploma, medical reception experience, and familiarity with EMR systems. This role offers benefits and a collaborative environment in a ENT/allergy private practice setting.