Front Office Coordinator: Patient Services & Medical Reception

SENTA ENT and Allergy Physicians; Valdosta (GA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health benefits (Medical, Dental, and

Health Savings Account (HSA)

Flexible Spending Account (FSA)

Short & Long Term Disability

Holidays & PTO

Employee Assistance Program (EAP)

401(K) Match

Job summary

SENTA Partners is seeking a Front Office Coordinator for our Valdosta, GA practice. You will be the first point of contact, greet patients, handle check-ins, schedule appointments, verify demographics and insurance, and support the clinical team.

A high school diploma or GED is required; medical reception experience is preferred. Proficiency in MS Office and EMR, strong organization, and excellent communication are essential to maintain accurate records and deliver patient-focused service.

Qualifications

• High school diploma or GED required.
• Experience in medical reception preferred.
• Knowledge of clinic policies and patient data handling.
• Ability to multi-task and stay organized in a busy front office.

Responsibilities

• Greet and check-in patients in a friendly, professional manner.
• Schedule appointments and manage rescheduling/cancellations.
• Answer calls, respond to inquiries, and direct calls as needed.
• Verify patient demographics and insurance details for records.
• Maintain accurate patient records in the EMR system.
• Process payments, handle billing inquiries, and provide receipts.
• Coordinate communication between front office, clinical staff, and physicians.
• Keep front office clean, organized, and stocked with supplies.
• Assist patients with forms and paperwork.
• Adhere to HIPAA and company confidentiality policies.

Skills

Organizational skills

Multitasking

Communication

Education

High school diploma or GED

Tools

MS Office

EMR

Job description

SENTA Partners is seeking a Front Office Coordinator for our Valdosta, GA practice. You will be the first point of contact, greet patients, handle check-ins, schedule appointments, verify demographics and insurance, and support the clinical team.

A high school diploma or GED is required; medical reception experience is preferred. Proficiency in MS Office and EMR, strong organization, and excellent communication are essential to maintain accurate records and deliver patient-focused service.