Front Desk Receptionist

ADP, Inc.; Laurel (MD); Vor Ort; USD 18.000 - 24.000; Vollzeit

Zusammenfassung

ADP, Inc. is seeking a Front Desk Receptionist in Gaithersburg, MD. The role supports the Office Manager and the healthcare team, delivering patient greeting, scheduling, and administrative tasks in a fast-paced environment.

The ideal candidate will have 1–3 years in a healthcare facility as a Medical Receptionist or Front desk, and strong organizational, communication, and IT skills. Travel to nearby offices is possible; Laurel will be the home office 85% of the time.

Qualifikationen

• Experience in healthcare facility as Medical Receptionist or Front desk preferred.
• Knowledge of medical terminology and HIPAA regulations is highly preferred.
• Familiarity with ICD and CPT coding is advantageous.
• Excellent documentation, communication, and IT skills are required.

Aufgaben

• Greet and attend to patient needs in person and over the phone.
• Assist doctors, staff, visitors, and patients professionally.
• Answer all phone calls in a professional and courteous manner.
• Provide operational support to the office as needed.

Kenntnisse

Medical terminology

HIPAA regulations

ICD/CPT coding

Documentation

Communication

IT skills

Jobbeschreibung

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Front Desk Receptionist

Full Time Gaithersburg, MD, US

2 days ago Requisition ID: 1266

Salary Range: $18.00 To $24.00 Annually

Under the direction of the Office Manager, the Front desk coordinator/Medical receptionist will be a part of a team providing quality care and service to patients, physicians, staff, and visitors. We are looking to hire a Front desk coordinator/Medical Receptionist with excellent organizational and administrative skills. The ideal candidate would exhibit professionalism with excellent communication andinterpersonalskills.Topcandidateswouldworkcomfortablyunderpressurewhilemulti-taskingina fast-paced environment.

Status:FullTime/Non-Exempt

Supervisory Responsibilities: None

Responsibilities:

• Greetandattendtopatient needsinpersonandoverthephone.
• Professionallyassistdoctors,staff,visitors,andpatients.
• Answerallphonecallsinaprofessionalandcourteousmanner.
• Performallclericaldutiesinrelationtoprovidingoperationalsupporttotheoffice
• PerformalldutieswithinHIPAAregulations.
• Maintainconfidentialityofalldoctor,staff,andpatientinformation.
• Scheduleappointmentsbetweendoctorsandpatients.
• Liaisebetweeninsuranceproviders,patients,andphysicians.
• AssistwithCommunityEducationandorMarketingprojectsfortheoffice
• ProvidedirectAdministrativeassistancetothePracticeManager
• Activelyspeakupandprovidepatientsafetyandpatientexperiencerecommendations
• Adheretocompany-widepolicyandprocedures.
• Otherdutieswillbeassignedandrequiredasofficewillgrowwithpatientvolume
• Travel:
  • As needed to Silver Spring, Oxon Hill and Gaithersburg but home office will be Laurel 85% of the time

Requirements:

• 1-3years’ExperienceatahealthcarefacilityinaMedicalReceptionistorFrontdesk role preferred.
• Workingknowledgeofmedicalterminology,HIPAAregulations,ICDandCPTcoding(highly preferred).
• Meticulousattentiontodetailwiththeabilitytomulti-task.
• Strongorganizational,administrative,andplanningskills.
• Abilitytousediscretionwhileworkingwithsensitiveinformation.
• Excellentdocumentation,communication,andITskills.
• PassionateaboutthePatientExperience

PhysicalRequirements:

• Prolongedperiodsofsittingatadeskandworkingonacomputer.