Medical Front Desk Coordinator – Patient Concierge

SENTA ENT and Allergy Physicians; New Albany (IN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health benefits

HSA

FSA

Disability insurance

Paid time off

EAP

401(K) match

Job summary

SENTA ENT and Allergy Physicians is seeking a Front Office Coordinator to serve as the first point of contact for patients, visitors, and staff. You will manage appointment scheduling, patient information, and communication between patients and medical staff in a busy ENT and allergy practice.

The role emphasizes excellent customer service, confidentiality, and collaboration with clinicians. Medical reception experience is preferred, and we offer comprehensive benefits and a supportive work

Qualifications

• Previous medical reception experience preferred.
• Knowledge of standard clinic practices and HIPAA compliance.
• Ability to handle patient information confidentially.

Responsibilities

• Greet and check-in patients professionally.
• Schedule and manage appointments, including rescheduling.
• Answer and direct phone inquiries; provide information to patients.

Skills

Customer service

Multitasking

Communication

Teamwork

Education

High school diploma or GED

Tools

MS Office

EMR

Job description

SENTA ENT and Allergy Physicians is seeking a Front Office Coordinator to serve as the first point of contact for patients, visitors, and staff. You will manage appointment scheduling, patient information, and communication between patients and medical staff in a busy ENT and allergy practice.

The role emphasizes excellent customer service, confidentiality, and collaboration with clinicians. Medical reception experience is preferred, and we offer comprehensive benefits and a supportive work