Medical Front Desk Specialist — Patient-Focused Growth

Align ENT + Allergy; East Lansing (MI); In loco; USD 19.000 - 25.000; Tempo pieno

Vantaggi offerti da questo lavoro

401(k) with employer contribution

Paid time off and paid holidays

Health, dental and vision insurance

Structured training program

Descrizione del lavoro

Align ENT + Allergy is seeking a Front Desk Specialist to be the welcoming face of the practice. You will greet patients, manage calls, schedule appointments, and handle check-in/out while ensuring accurate records. A positive attitude and strong communication are essential.

Experience in a medical office and familiarity with eCW EMR are valued. On-site role with benefits including health coverage and paid time off.

Competenze

• High school diploma or equivalent.
• 2+ years of medical office experience.
• Positive attitude, strong communication and excellent phone etiquette.
• Detail-oriented and able to multitask in a busy environment.
• Dependable and eager to learn new systems (experience with eCW EMR is a bonus).

Mansioni

• Greet patients with a smile and deliver exceptional customer service.
• Handle incoming/outgoing calls using a multi-line phone system.
• Check patients in/out, schedule appointments, verify insurance, process payments and referrals.
• Keep patient records and documentation accurate and up-to-date.
• Collaborate with team members and support daily office operations.

Conoscenze

Communication

Phone etiquette

Multitasking

Customer service

Formazione

High school diploma or equivalent

Strumenti

eCW EMR

Descrizione del lavoro

Align ENT + Allergy is seeking a Front Desk Specialist to be the welcoming face of the practice. You will greet patients, manage calls, schedule appointments, and handle check-in/out while ensuring accurate records. A positive attitude and strong communication are essential.

Experience in a medical office and familiarity with eCW EMR are valued. On-site role with benefits including health coverage and paid time off.