Medical Front Desk Coordinator – Patient Check-In & Admin

Ascension Saint Thomas Urgent Care; Franklin (TN); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Competitive Salary

Medical, Dental & Vision

Retirement savings plans

Paid Time Off

More benefits

Job summary

Ascension Saint Thomas Urgent Care in Franklin, TN is seeking a Medical Receptionist to greet patients, activate files and support both patients and clinical staff.

You will manage phones, scheduling, insurance collection, verify demographics, process payments, check in/out, and maintain a clean, professional workspace while following health and safety procedures. Prior medical office experience is preferred; a high school diploma is required.

Qualifications

• High school diploma or equivalent.
• Knowledge of basic computer software and ability to learn electronic medical records.
• Prior experience in a medical office setting is preferred.

Responsibilities

• Welcome all patients and visitors by greeting them in person, answer inquiries and direct them through the registration process.
• Answer multi-line phones, filing, faxing, scanning documentation and completing daily patient callbacks.
• Check in and discharge patients, assist clinical staff and close the office at the end of each shift.
• Collect all insurance information, verify patient demographics, process payments, post patient balances and complete phone sheets.
• Maintain a neat and clean work environment and professional appearance.
• Adhere to all relevant health and safety procedures.

Skills

Customer service

Phone reception

Medical office experience

EMR learning

Education

High school diploma

Tools

EMR software

Office software

Job description

Ascension Saint Thomas Urgent Care in Franklin, TN is seeking a Medical Receptionist to greet patients, activate files and support both patients and clinical staff.

You will manage phones, scheduling, insurance collection, verify demographics, process payments, check in/out, and maintain a clean, professional workspace while following health and safety procedures. Prior medical office experience is preferred; a high school diploma is required.