Patient Concierge & Front Desk Specialist

Urgent Team; Murfreesboro (TN); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Competitive Salary

Medical, Dental, and Vision Options

Retirement savings plans

Paid Time Off

Job summary

Ascension Saint Thomas Urgent Care in Murfreesboro, TN is seeking a Medical Receptionist to greet patients, activate patient files, and support clinical staff. The role supports a rotating 36-40 hour weekly schedule, including 12-hour weekday shifts and occasional weekends.

The ideal candidate will have a high school diploma or equivalent, basic computer skills, and may have prior medical office experience. A positive, professional appearance is important.

Qualifications

• High school diploma or equivalent required or preferred.
• Knowledge of basic computer software and EMR systems.
• Prior experience in a medical office is preferred.

Responsibilities

• Greet patients and visitors, direct them through the registration process.
• Answer multi-line calls, file, scan, and complete patient callbacks.
• Check in/out patients, assist clinical staff, close the office shifts.
• Collect insurance information, verify demographics, process payments, balance accounts.

Skills

Customer service

Phone etiquette

Attention to detail

Education

High School Diploma or equivalent

Tools

EMR software

Job description

Ascension Saint Thomas Urgent Care in Murfreesboro, TN is seeking a Medical Receptionist to greet patients, activate patient files, and support clinical staff. The role supports a rotating 36-40 hour weekly schedule, including 12-hour weekday shifts and occasional weekends.

The ideal candidate will have a high school diploma or equivalent, basic computer skills, and may have prior medical office experience. A positive, professional appearance is important.