Medical Front Desk Coordinator | Patient Care & Scheduling

Jacob A Spencer D O Inc; Palm Desert (CA); Presencial; USD 25.000 - 34.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401(k)

Dental insurance

Health insurance

Paid time off

Descripción de la vacante

Jacob A Spencer D O Inc. is seeking an experienced Medical Front Desk Coordinator to serve as the first point of contact in our busy clinic.

The role requires empathetic patient interactions, strong organization, and mastery of EHR systems, patient registration, scheduling, and financial processing. Responsibilities include welcoming patients, validating demographics and insurance, verifying benefits, handling co-pays and balances, triaging calls, and ensuring HIPAA compliance while maintaining

Formación

• Minimum 2–3 years of experience in medical front desk or coordinator role.
• Expert knowledge of medical insurance verification and patient eligibility checks.
• Strong organizational skills and ability to manage multiple priorities.
• Excellent phone and written communication with empathetic patient service.
• Proficiency with standard office software and EHR systems.
• Bilingual abilities in Spanish and English required.

Responsabilidades

• Register and check in/out patients, verifying demographics and insurance.
• Schedule appointments and maintain physician templates.
• Update EHRs and ensure data accuracy and compliance.
• Verify insurance eligibility and collect co-pays/deductibles as needed.
• Triage calls and route questions to medical assistants or nurses.
• Maintain HIPAA compliance and confidentiality.
• Process medical records requests and referrals.
• Support office operations and team tasks as needed.

Conocimientos

Front desk experience (medical)

Medical insurance verification

Patient registration

Scheduling appointments

EHR proficiency

HIPAA compliance

Bilingual (Spanish/English)

Educación

High school diploma or equivalent

Descripción del empleo

Jacob A Spencer D O Inc. is seeking an experienced Medical Front Desk Coordinator to serve as the first point of contact in our busy clinic.

The role requires empathetic patient interactions, strong organization, and mastery of EHR systems, patient registration, scheduling, and financial processing. Responsibilities include welcoming patients, validating demographics and insurance, verifying benefits, handling co-pays and balances, triaging calls, and ensuring HIPAA compliance while maintaining