Medical Front Desk Clerk — Patient Intake & Scheduling

Technical Needs; Hanover (NH); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Referral bonus

Job summary

Technical Needs seeks a Customer Service Clerk in Hanover, NH to greet students and visitors, answer inquiries, and manage appointment scheduling within a busy outpatient clinic.

The role emphasizes friendly, professional service, efficient handling of electronic scheduling, and maintaining standard clerical operations. Strong communication and multitasking skills are essential for daily clinic support.

Qualifications

• High school diploma or equivalent required.
• Associate’s Degree or equivalent combination of education and experience preferred.
• Competency with standard computer applications, including email.
• Excellent customer service and communication skills required.
• Ability to handle multiple tasks in a fast-paced environment.
• Prior experience in reception or administrative support is a plus.

Responsibilities

• Serve as the first point of contact for students and visitors, in person or by phone.
• Manage the electronic scheduling system and schedule appointments to ensure smooth clinic operations.
• Answer inquiries and provide information to patients and staff.
• Perform essential administrative duties to keep the clinic running efficiently.

Skills

Customer service

Communication

Multi-tasking

Reception/administrative support

Education

High school diploma or equivalent

Associate’s Degree or equivalent

Tools

Microsoft Outlook

EMR/EHR systems

Job description

Technical Needs seeks a Customer Service Clerk in Hanover, NH to greet students and visitors, answer inquiries, and manage appointment scheduling within a busy outpatient clinic.

The role emphasizes friendly, professional service, efficient handling of electronic scheduling, and maintaining standard clerical operations. Strong communication and multitasking skills are essential for daily clinic support.