Front Desk Receptionist

Technical Needs; Hanover (NH); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Referral bonus

Job summary

Technical Needs seeks a Customer Service Clerk in Hanover, NH to greet students and visitors, answer inquiries, and manage appointment scheduling within a busy outpatient clinic.

The role emphasizes friendly, professional service, efficient handling of electronic scheduling, and maintaining standard clerical operations. Strong communication and multitasking skills are essential for daily clinic support.

Qualifications

• High school diploma or equivalent required.
• Associate’s Degree or equivalent combination of education and experience preferred.
• Competency with standard computer applications, including email.
• Excellent customer service and communication skills required.
• Ability to handle multiple tasks in a fast-paced environment.
• Prior experience in reception or administrative support is a plus.

Responsibilities

• Serve as the first point of contact for students and visitors, in person or by phone.
• Manage the electronic scheduling system and schedule appointments to ensure smooth clinic operations.
• Answer inquiries and provide information to patients and staff.
• Perform essential administrative duties to keep the clinic running efficiently.

Skills

Customer service

Communication

Multi-tasking

Reception/administrative support

Education

High school diploma or equivalent

Associate’s Degree or equivalent

Tools

Microsoft Outlook

EMR/EHR systems

Job description

Our client is looking for a Customer Service Clerk. Located in Hanover, NH, this role supports a busy outpatient clinic by serving as the first point of contact for students and visitors, handling inquiries both over the phone and in person. You will be responsible for managing the electronic scheduling system, answering questions, and scheduling appointments to ensure smooth clinic operations.In this position, you will be the friendly, professional face that helps visitors and patients feel welcome and informed, all while managing essential administrative duties to keep the clinic running efficiently.Work Schedule:Monday-Friday, 8:00 AM - 4:00 PM (may have some flexibility; could be part-time)Required Skills, Education and Experience:High school diploma or equivalentAssociate’s Degree or equivalent combination of education and experienceCompetency with standard computer applications, including emailExcellent customer service and communication skillsAbility to handle multiple tasks in a fast-paced environmentPrior experience in reception or administrative support is a plusThink you know someone who'd be perfect for this role?If you refer someone who gets hired for any of our job opportunities, and works a minimum of hours, we'll show our appreciation with a referral bonus.Spread the word and help us find top talent! http://techneeds.com/current-employees/referrals/Stay in the Loop:Sign up for email notifications to hear about new openings as they're posted: http://www.techneeds.com/job-seekers/job-alerts/Visit http://jobs.techneeds.com regularly to see our latest opportunities.Techneeds has offered contract-to-hire and direct-hire talent solutions to some of the best employers in New England for over 50 years. As a Technology, Manufacturing, and Engineering staffing & recruitment agency, we're experts at finding, screening, and placing in-demand talent with top employers in New England.IND1Medical receptionist, appointment scheduling, electronic scheduling systems, Microsoft Outlook, clerical skills, customer service, front desk operations, administrative support, patient intake, patient inquiry management, clinic scheduling, healthcare industry standards, HIPAA compliance, healthcare regulations, medical office software, EMR/EHR systems, scheduling software, verify insurance, handling walk-ins, call handling, data entry, email communication, office equipment, standard computer applications, medical office procedures, healthcare certification