Operator

Oklahoma Heart Hospital; Oklahoma City (OK); On-site; USD 28,000 - 38,000; Full time

Job summary

Oklahoma Heart Hospital, LLC in Oklahoma City is seeking a frontline front office team member to support patient communications. You will answer a multi-line phone system and route calls to the appropriate staff using Cerner PowerChart and Outlook.

The role requires a high school diploma and at least one year of front office experience in a medical setting, with knowledge of medical terminology preferred. Join a team dedicated to compassionate, patient-centered care.

Qualifications

• High school diploma or equivalent required.
• One year of work experience in the medical front office setting.
• One year experience with a multi-phone system.
• Knowledge of medical terminology preferred.

Responsibilities

• Answer multi-line phone system and route patient calls per front office protocols.
• Use Powerchart Office in Cerner and Outlook to route calls.

Skills

Medical front office experience

Knowledge of medical terminology

Communication skills

Education

High school diploma or equivalent

Tools

Powerchart Office in Cerner

Outlook

Multi-line phone system

Job description

Overview

Join Our Team at Oklahoma Heart Hospital (OHH)

ONE TEAM. ALL HEART. At OHH, we believe that patient care is truly at the heart of everything we do. Our dedicated team members are involved in every step of our patients' journeys, bringing hope, compassion, and healing to both patients and their families. Together with our physicians and caregivers, we're shaping the future of heart care in Oklahoma by serving the state and leading the nation.

Why You'll Love Working Here:

• Comprehensive Benefits:
  • Medical, Dental, and Vision coverage
  • 401(k) plan with employer match
  • Long-term and short-term disability
  • Employee Assistance Programs (EAP)
  • Paid Time Off (PTO)
  • Extended Medical Benefits (EMB)
  • Opportunities for continuing education and professional growth

Please note that benefits may vary by position, and some roles (like PRN, Flex, Float, etc.) may have exclusions. For eligible positions, benefits start on your first day!

We can't wait for you to join our heart-centered team!

Responsibilities

Responsible for answering multi-line phone system. Responsible for routing patient calls to the appropriate personnel utilizing voicemail, Powerchart Office in Cerner and paging thru Outlook following front office protocols.

Qualifications

Education: High school diploma or equivalent required.

Experience: One (1) year work experience in the medical front office setting; One (1) year experience with multi-phone system; Knowledge of medical terminology preferred.

Every team member at OHH plays an integral role in our patients' experience. Theyare the reason OHH continues to serve the state and lead the nation. Be part of the future of cardiac care.

Learn more about diversity at Oklahoma Heart Hospital.

As part of our team, you are empowered to work collaboratively with our physicians and other caregivers, and play an integral role in setting the standard for excellence in patient care. Every team member at OHH plays an integral role in our patients' experience. Theyare the reason OHH continues to serve the state and lead the nation. Be part of the future of cardiac care.

Responsible for answering multi-line phone system. Responsible for routing patient calls to the appropriate personnel utilizing voicemail, Powerchart Office in Cerner and paging thru Outlook following front office protocols.

Education: High school diploma or equivalent required.

Experience: One (1) year work experience in the medical front office setting; One (1) year experience with multi-phone system; Knowledge of medical terminology preferred.

Every team member at OHH plays an integral role in our patients' experience. Theyare the reason OHH continues to serve the state and lead the nation. Be part of the future of cardiac care.

Learn more about diversity at Oklahoma Heart Hospital.

As part of our team, you are empowered to work collaboratively with our physicians and other caregivers, and play an integral role in setting the standard for excellence in patient care. Every team member at OHH plays an integral role in our patients' experience. Theyare the reason OHH continues to serve the state and lead the nation. Be part of the future of cardiac care.