Clerical Assistant

Providence Health Plan Group; Medford, Northern (OR, KY); Hybrid; USD 28,000 - 37,000; Full time

Job summary

Providence Medford Medical Center in Medford, OR is seeking a clerical assistant to provide scheduling and front desk support in a patient-facing role. You will help coordinate appointments and assist staff to ensure smooth daily operations.

The ideal candidate has at least 1 year in a customer-service environment, a high school diploma or GED, and familiarity with MS Office and EPIC. Some locations may require BLS/HeartSaver certification.

Qualifications

• 1 year of experience in a customer service-oriented environment.
• HS diploma or GED; healthcare familiarity preferred.
• AHA HeartSaver or BLS certification may be required at some Rehab locations.
• Experience with medical terminology or medical environment preferred.
• Experience with MS Office Suite and Windows-based software.
• Experience with computerized patient scheduling programs and EPIC.

Responsibilities

• Provide scheduling and front desk support in a patient-facing role.
• Assist clinic staff and coordinate with care teams to support operations.

Skills

Customer service

Communication

Education

High School Diploma or GED

Tools

MS Office Suite

EPIC

Job description

Description

The clerical assistant is a patient-facing position that provides scheduling and support to the front desk and clinic.

Providence caregivers are not simply valued - they’re invaluable. Join our team at Providence Medford Medical Center and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications

• 1 year of experience in a customer service-oriented environment

Preferred Qualifications

• H.S. Diploma or GED in General Studies
• Upon hire: AHA HeartSaver certification or AHA BLS certification (for some Rehab clinic locations)
• 1 year experience in a customer service-oriented environment.
• Experience in medical environment OR Rehab field OR working with medical terminology
• 1 year experience utilizing MS Office Suite or other Windows-based software programs.
• Experience with computerized patient scheduling programs.
• Experience with EPIC

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

About Providence

At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits. Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

About the Team

Providence has been serving the Pacific Northwest since 1856 when Mother Joseph of the Sacred Heart and four other Sisters of Providence arrived in Vancouver, Washington Territory. As the largest healthcare system and largest private employer in Oregon, Providence is located in areas ranging from the Columbia Gorge to the wine country to sunny southern Oregon to charming coastal communities to the urban setting of Portland.

Our award-winning and comprehensive medical centers are known for outstanding programs in cancer, cardiology, neurosciences, orthopedics, women's services, emergency and trauma care, pediatrics and neonatal intensive care. Our not-for-profit network also provides a full spectrum of care with leading-edge diagnostics and treatment, outpatient health centers, physician groups and clinics, numerous outreach programs, and hospice and home care.

Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.

Position Details

• Requisition ID: 460082
• Company: Providence Jobs
• Job Category: Administrative Support
• Job Function: Administration
• Job Schedule: Full time
• Job Shift: Day
• Career Track: Admin Support
• Department: 5010 PMMC REHAB CENT PT
• Address: OR Medford 1111 Crater Lake Ave
• Work Location: Providence Medford Medical Center
• Workplace Type: On-site
• Pay Range: $20.00 - $27.10