Medical Front Desk

Pain Relief Solutions; Oceanside (CA); On-site; USD 42,000 - 54,000; Full time

Job summary

Pain Relief Solutions in Oceanside, CA is seeking a Medical Front Office Receptionist to join a fast-paced pain management clinic. This role blends clinical and administrative tasks to ensure smooth patient flow and accurate records, with a focus on compassionate service.

The successful candidate will handle patient check-in, EMR tasks, scheduling, referrals, and records management, while maintaining HIPAA standards and a client-first attitude.

Qualifications

• 1+ year Medical front desk or MA experience preferred.
• Completion of a Medical Assistant program and CPR certification.
• Familiarity with EMR systems and HIPAA practices.

Responsibilities

• Complete accurate patient documentation.
• Manage EMR tasks (lab orders, charting, charges).
• Respond to patient calls and concerns.
• Request, scan, and manage medical records.
• Process referrals and maintain patient data.
• Review and distribute incoming faxes.
• Schedule/manage appointments and educate patients.
• QA and correct scheduling errors.

Skills

Patient communication

Multitasking

Organizational skills

Team player

Medical terminology

Education

Medical Assistant program completion

CPR certification

Tools

EMR software

MS Office

Job description

Medical Front Office Receptionist | Growth Opportunity | Supportive Team Culture

Pain Relief Solutions (PRS)
Oceanside and Escondido | Full-Time | Travel Required

Make a Difference Every Day—Starting with Your Career

Tired of feeling like just another employee? At Pain Relief Solutions, you are part of a team that truly values you—not just for what you do, but for who you are.

We are looking for a Medical Front Office Receptionist who is compassionate, dependable, and ready to grow in a fast-paced Pain Management clinic where your work directly improves patients’ lives.

Why This Role Stands Out

• Competitive pay + full benefits package
• Supportive leadership that invests in YOU
• Clear opportunities for growth and advancement
• Team-based environment
• Work alongside highly skilled, respected providers
• Meaningful work helping patients regain quality of life

What You will Be Doing

Administrative Support

• Complete accurate patient documentation
• Manage EMR tasks (lab orders, charting, charges)
• Respond to patient calls and concerns.

• Request, scan, and manage medical records.
• Process referrals and maintain accurate patient data.
• Review and distribute incoming faxes.
• Processing Medical Record
• Assist Medical Assistants as needed.

Scheduling

• Manage appointments (schedule/reschedule/cancellations)
• Keep provider schedules accurate and efficient.
• Educate patients on upcoming visits and procedures.
• Work on incoming new patient referrals
• QA & correct any scheduling errors.

What You Bring

• 1+ year Medical Assistant experience
• Completion of a Medical Assistant program
• CPR certification (or willingness to obtain within 6 months)
• Strong EMR and computer skills
• Excellent communication and multitasking abilities
• A positive attitude and team-first mindset
• Excellent organization and time management
• Ability to multitask and stay calm under pressure
• Medical terminology and clinical procedures
• HIPAA compliance and patient confidentiality standards
• Integrity and reliability
• Strong work ethic and commitment to excellence

Work Environment

• Outpatient clinic setting
• Combination of clinical + administrative work