Intake/Scheduler Medical Practice (Bilingual Vietnamese and English)

Jobot Consulting; Fountain Valley (CA); On-site; USD 24,796 - 34,440; Full time

Benefits offered by this job

401K

No weekends

Team environment

Job summary

A large medical group in Fountain Valley is seeking a dynamic Patient Intake/Scheduler to join their growing team. The ideal candidate has at least 5 years of experience in appointment scheduling and is bilingual in Vietnamese and English. Responsibilities include managing patient schedules, recording details accurately, and providing a welcoming environment for patients. This position offers $18 - $25 per hour with no weekend work and a team-oriented atmosphere.

Qualifications

• Minimum of 5 years experience in appointment scheduling.
• Proficient in using electronic health record systems.
• Strong understanding of healthcare industry practices.

Responsibilities

• Serve as the first point of contact for patients.
• Manage scheduling of appointments efficiently.
• Record patient details in the electronic health record system.

Skills

Bilingual (Vietnamese and English)

Organizational skills

Interpersonal skills

Knowledge of medical terminology

Education

High school diploma or equivalent

Further education in medical administration

Tools

Electronic health record systems

Job description

Contract to Hire Patient Intake/Scheduler for Large Medical Group in Fountain Valley!

This Jobot Consulting job is hosted by Ba Tran.

Are you a fit? Easy Apply now by clicking the Easy Apply button and sending us your resume.

Salary: $18 - $25 per hour.

A Bit About Us

We are a large network of medical clinics in the Southern California area.

Why join us?

• 401K
• No weekends
• Team environment

Job Details

We are on the hunt for a dynamic, detail-oriented, and bilingual (Vietnamese and English) consulting intake/scheduler to join our fast-paced, growing medical practice. This is a pivotal role that bridges the gap between our patients and healthcare providers, ensuring smooth and efficient operations in our clinic. The ideal candidate is a seasoned professional with a minimum of 5 years experience in appointment scheduling and a strong understanding of the healthcare industry.

Responsibilities

• Serve as the first point of contact for all patients, providing a warm, professional welcome and addressing queries in a timely manner.
• Efficiently manage the scheduling of appointments, ensuring optimal use of resources, minimal patient wait times, and maximum patient satisfaction.
• Use your bilingual skills to communicate effectively with our diverse patient base, ensuring all patients feel comfortable and understood.
• Accurately record patient details and medical histories in our electronic health record system, maintaining strict adherence to HIPAA regulations.
• Confirm future appointments and coordinate reminders to patients to minimize no-shows and late arrivals.
• Collaborate closely with medical staff, providing them with accurate and up-to-date schedules to ensure smooth daily operations.
• Manage patient intake, ensuring all necessary paperwork is completed and filed correctly.
• Handle any schedule changes or cancellations with grace and efficiency, minimizing disruption and rescheduling patients as necessary.
• Assist with other administrative tasks as required, contributing to the overall efficiency and effectiveness of our practice.

Qualifications

• High school diploma or equivalent required; further education in medical administration or related field is a plus.
• Fluent in both Vietnamese and English, with excellent written and verbal communication skills.
• Minimum of 5 years experience in a similar role, with proven ability to manage appointment scheduling in a busy medical practice.
• Proficient in using electronic health record systems and comfortable learning new software as required.
• Exceptional organizational skills, with a keen eye for detail and the ability to juggle multiple tasks simultaneously.
• Strong interpersonal skills, with the ability to build rapport with patients and work effectively within a team.
• Knowledge of medical terminology and healthcare industry practices.
• Ability to handle sensitive information with discretion and adhere to all confidentiality regulations.
• A patient and empathetic nature, with a genuine desire to help others.
• Ability to work flexible hours, including some evenings and weekends, to meet the needs of our practice and our patients.

Interested in hearing more? Easy Apply now by clicking the Easy Apply button.

Equal Employment Opportunity

Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity, and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state, and local laws respecting consideration of unemployment status in making hiring decisions.

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