Medical Equipment Setup, CSR

Lincare; Houston (TX); On-site; USD 30,000 - 50,000; Full time

Job summary

Lincare in Houston, Texas is looking for an employee to set up CPAPs and Respiratory Assist Devices. The role involves managing compliance and supplies, performing setups in a timely and professional manner, and following regulatory policies. The candidate must have a valid driver's license and a personal vehicle as the position may require traveling to patients' locations and managing various patient care activities. Professional appearance and responsiveness to patient needs are essential in this role.

Responsibilities

• Performs CPAP/RAD setups in a timely and professional manner.
• May also perform setup of oxygen equipment and other DME in patients' homes.
• Includes completion of all required documentation and instructing patients.
• Cleans rental equipment when returned to the center according to policies.
• Maintain cleanliness and organization of warehouse/storage area.
• Monitors CPAP/RAD Compliance report and follows up with non-compliant patients.
• Receives and responds to patient requests for CPAP/RAD supplies.
• Monitors mdINR Compliance report and follows up with non-compliant patients.
• Manage the center's oximetry process.
• Follows applicable policies and procedures, including Safety & Regulatory Manual.
• Responsible for participating in on-call responsibilities for the center.
• Represents the company through professional personal appearance.

Job description

This employee will set up CPAPs, Respiratory Assist Devices (RADs), maintain CPAP/RAD Compliance, manage CPAP/RAD supplies/inquiries/orders, call mdINR missed appointments, manage Oximetry process, and complete all other tasks assigned or related to the functionality of the center.

Job Responsibilities

• Performs CPAP/RAD setups in a timely and professional manner
• May also perform setup of oxygen equipment and other DME in patients' homes as well
• This includes completion of all required documentation, instructs patient on the safe and proper use of equipment
• Cleans rental equipment when returned to the center, in accordance with policies and procedures
• Maintain cleanliness and organization of warehouse/storage area
• Monitors CPAP/RAD Compliance report and follows up with non-compliant patients
• Receives and responds to patient requests for CPAP/RAD supplies, including insurance verification, confirmation of the specific supplies needed, and arranging for them to be shipped to the patient
• Monitors mdINR Compliance report and follows up with non-compliant patients
• Manage the center's oximetry process
• Follows applicable policies and procedures of the company, including those in the Safety & Regulatory Manual including but not limited to General Safety, OSHA, and Emergency Planning
• Responsible for participating in on‑call responsibilities for the center
• The frequency of participation will depend on the size of the center and the number of employees sharing the responsibility
• Represents the company through professional personal appearance, patient care activities
• May serve as a backup to other employees for vacation, illness, or other periods of absenteeism
• Requires use of personal vehicle and a valid driver's license