Medical Equipment Setup, CSR

Lincare; Plains Township (PA); On-site; USD 35,000 - 50,000; Full time

Job summary

A healthcare service provider in Pennsylvania is seeking an employee to set up CPAPs and Respiratory Assist Devices while ensuring compliance and managing supplies. Responsibilities include timely equipment setup, cleaning, monitoring patient compliance, and responding to requests for supplies. A valid driver's license and personal vehicle are required. This role emphasizes professionalism in patient interactions and safety compliance, backed by necessary documentation and procedures.

Qualifications

• Must have a valid driver's license and use a personal vehicle.
• Ability to maintain CPAP/RAD Compliance and manage supplies.
• Experience in patient care and DME setup preferred.

Responsibilities

• Perform CPAP/RAD setups in a timely manner.
• Cleans rental equipment upon return, maintaining cleanliness of storage.
• Monitor compliance reports and follow up with non-compliant patients.
• Respond to patient requests for supplies and arrange shipment.
• Participate in on-call responsibilities as needed.
• Represent the company with professional appearance.

Job description

This employee will set up CPAPs, Respiratory Assist Devices (RADs), maintain CPAP/RAD Compliance, manage CPAP/RAD supplies/inquiries/orders, call mdINR missed appointments, manage Oximetry process, and complete all other tasks assigned/related to the functionality of the center.

Job Responsibilities

• Performs CPAP/RAD setups in a timely and professional manner
  • May also perform setup of oxygen equipment and other DME in patients' homes as well
  • This includes completion of all required documentation, instructs patient on the safe and proper use of equipment
• Cleans rental equipment when returned to the center, in accordance with policies and procedures
  • Maintain cleanliness and organization of warehouse/storage area
• Monitors CPAP/RAD Compliance report and follows up with non-compliant patients
• Receives and responds to patient requests for CPAP/RAD supplies, including insurance verification, confirmation of the specific supplies needed, and arranging for them to be shipped to the patient
• Monitors mdINR Compliance report and follows up with non-compliant patients
• Manage the center's oximetry process
• Follows applicable policies and procedures of the company, including those in the Safety & Regulatory Manual including but not limited to General Safety, OSHA, and Emergency Planning
• Responsible for participating in on-call responsibilities for the center
  • The frequency of participation will depend on the size of the center and the number of employees sharing the responsibility
• Represents the company through professional personal appearance, patient care activities
• May serve as a backup to other employees for vacation, illness, or other periods of absenteeism
• Requires use of personal vehicle and a valid driver's license