Medical Equipment Branch Leader

US Med-Equip; Deer Park (NY); On-site; USD 55,000 - 75,000; Full time

Job summary

US Med-Equip seeks a Team Lead I to supervise a growing team handling vital medical equipment. You will oversee branch operations, equipment delivery and pick-up, and ensure service excellence for hospital partners.

You will lead trainings, maintain inventory, ensure safety and DOT compliance, and coordinate with sales, logistics, and customer service teams. This full-time role requires travel and a focus on performance metrics.

Qualifications

• One or more years of managerial experience in medical equipment rental operations.
• High school graduate or equivalent.
• Bachelor’s degree in business administration, healthcare management, or a related field.

Responsibilities

• Supervise a team of two or more employees, fostering a collaborative and high-performing work environment.
• Oversee branch processes for timely equipment delivery and pick-up, ensuring operational efficiency.
• Implement policies and procedures to ensure compliance with company standards and industry regulations.
• Provide excellent customer service, listening and responding to hospital partners’ equipment needs.
• Manage medical equipment inventory, storage and maintenance.
• Load, secure, and transport life-saving medical equipment to and from hospitals per safety standards.
• Help service, ship, and receive equipment in the branch warehouse and maintain vehicles.
• Input and maintain accurate digital records and prepare reports on orders, maintenance, inventory, and KPIs.
• Collaborate with customers and internal teams to coordinate deliveries and pickups.

Skills

Team Leadership

Customer Service

Logistics

Safety Compliance

Inventory Management

Communication

Shift Flexibility

DOT Certification

Driver's License

Education

Bachelor’s degree in business administration

Healthcare management

High school diploma or equivalent

Job description

US Med-Equip seeks a Team Lead I to supervise a growing team handling vital medical equipment. You will oversee branch operations, equipment delivery and pick-up, and ensure service excellence for hospital partners.

You will lead trainings, maintain inventory, ensure safety and DOT compliance, and coordinate with sales, logistics, and customer service teams. This full-time role requires travel and a focus on performance metrics.