Team Lead I — Medical Equipment Operations

Us Med- Equip; Cleveland, Solon (OH, OH); Presencial; USD 60 000 - 75 000; Tempo integral

Resumo da oferta

Us Med- Equip is seeking a Team Lead I in the Cleveland metro area to supervise staff, optimize branch operations, and ensure timely equipment delivery and service to hospital partners.

You will lead daily workflows, implement policies, and maintain equipment, inventory, and records while coordinating with sales, logistics, and customer experience teams. Travel will be required periodically as part of branch responsibilities.

Qualificações

• One or more years of managerial experience in medical equipment rental operations.
• High school graduate or equivalent.
• Bachelor's degree in business administration, healthcare management, or a related field preferred.

Responsabilidades

• Supervise a team of two or more employees, fostering a collaborative and high-performing work environment.
• Participate in trainings to enhance team skills and capabilities and maintain updated knowledge of equipment, services, and policies.
• Oversee branch processes for timely equipment delivery and pick-up, ensuring operational efficiency.
• Implement policies and procedures to ensure compliance with company standards and industry regulations.
• Provide excellent customer service, listening and responding to our partners' equipment needs.
• Uphold a climate of professionalism, including the use of company uniforms at all times.
• Manage medical equipment inventory, storage and maintenance.
• Load, secure, and carefully transport life-saving medical equipment to and from hospitals, adhering to company policies and safety standards.
• Help service, ship, and receive equipment in the branch warehouse.
• Maintain company vehicles.
• Input and maintain accurate digital records and prepare regular reports on customer orders, equipment maintenance and inventory tracking, and track key performance metrics.
• Collaborate with customers and company sales representatives, logistics, customer experience and other department team members to coordinate equipment deliveries and pickups and support for our healthcare partners.
• Travel periodically
• Perform other duties as needed

Conhecimentos

Team leadership

Communication

Collaboration

Problem solving

Organizational skills

Formação académica

High school diploma

Bachelor's degree in business administration/healthcare management or related field (preferred)

Descrição da oferta de emprego

Us Med- Equip is seeking a Team Lead I in the Cleveland metro area to supervise staff, optimize branch operations, and ensure timely equipment delivery and service to hospital partners.

You will lead daily workflows, implement policies, and maintain equipment, inventory, and records while coordinating with sales, logistics, and customer experience teams. Travel will be required periodically as part of branch responsibilities.