Medical ED Front Desk & Admin Assistant

Riverside Health; Newport News (VA); Hybrid; USD 23,000 - 30,000; Full time

Job summary

Riverside Health in Newport News, VA is seeking an Office Assistant to support the Medical ED team. The role involves registering patients, verifying demographics, and handling insurance eligibility with accurate data entry in the registration system.

You will greet patients, answer phones, schedule appointments, and assist with referrals and chart prep to ensure smooth daily operations. The ideal candidate has high school education and prior medical office experience, with strong customer

Qualifications

• Education: High school or equivalent (Preferred).
• Experience: Medical Office experience (Preferred).
• Proficiency with patient registration and appointment scheduling processes is valued.

Responsibilities

• Ensure patients' registration and demographics information is accurate and up to date.
• Monitor daily schedule and adjust appointments as needed.
• Greet patients and manage phone lines with professional communication.
• Obtain referrals and insurance information; process chart prep and visit summaries.

Skills

Customer service

Phone support

Data entry

Education

High school diploma or equivalent

Tools

Patient registration software

Job description

Riverside Health in Newport News, VA is seeking an Office Assistant to support the Medical ED team. The role involves registering patients, verifying demographics, and handling insurance eligibility with accurate data entry in the registration system.

You will greet patients, answer phones, schedule appointments, and assist with referrals and chart prep to ensure smooth daily operations. The ideal candidate has high school education and prior medical office experience, with strong customer