Medical Device Field Service Engineer

NCSL International; Seattle (WA); Ibrido; USD 70.000 - 120.000; Tempo pieno

Vantaggi offerti da questo lavoro

Company vehicle

Travel reimbursement

Health insurance

401(k)

Paid time off

Descrizione del lavoro

NCSL International seeks a Field Service Representatives for Medical Device equipment in the Seattle area. The role installs, calibrates, and maintains devices at customer sites, provides on-site and remote support, and trains clinical staff to ensure safe use of technology.

Responsibilities include troubleshooting, documenting service activities, and ensuring adherence to FDA/ISO standards while coordinating with engineering, sales, and support teams.

Competenze

• Degree preferred in Biomedical Engineering, Electronics, Electrical Engineering or related field
• “25 years of experience” in field service or medical device support is stated as a requirement
• Equivalent combination of education and hands-on technical experience may be considered

Mansioni

• Install, configure, and test medical devices at customer facilities per company standards
• Perform preventive maintenance, calibration, and safety checks on equipment
• Troubleshoot and repair devices, diagnose issues, and resolve them promptly
• Provide on-site and remote technical support to healthcare professionals
• Train clinical staff and end-users on equipment operation and basic maintenance
• Maintain service documentation: reports, logs, and compliance records
• Ensure compliance with FDA, ISO and company policies

Conoscenze

Field service

Medical devices

Customer service

Troubleshooting

Formazione

Associate's or Bachelor's degree in Biomedical/Electronics/Electrical engineering

Experience in field service or related technical role

Strumenti

Diagnostic tools

Technical manuals & schematics

Regulatory standards knowledge

Descrizione del lavoro

NCSL International seeks a Field Service Representatives for Medical Device equipment in the Seattle area. The role installs, calibrates, and maintains devices at customer sites, provides on-site and remote support, and trains clinical staff to ensure safe use of technology.

Responsibilities include troubleshooting, documenting service activities, and ensuring adherence to FDA/ISO standards while coordinating with engineering, sales, and support teams.