Medical Delivery Technician

US Med-Equip; Tempe (AZ); On-site; USD 21,000 - 30,000; Full time

Job summary

US Med-Equip in Tempe, AZ is seeking a Customer Service Representative to support hospital partners by coordinating equipment orders, scheduling deliveries, and ensuring accurate documentation. You will collaborate with operations and sales to provide professional service and respond to client needs.

The role requires clear communication, ability to work on multiple shifts (including on-call), and the stamina to lift heavy equipment as needed.

Qualifications

• High School Graduate or equivalent.
• Ability to provide excellent customer service to healthcare professionals.
• Valid driver's license with good driving record for past 3 years.
• Ability to read/write in English and perform math calculations.

Responsibilities

• Load, secure, and transport life-saving medical equipment.
• Safely drive and maintain company vehicles.
• Assist with service, shipping, and receiving in branch warehouse.
• Provide professional customer service to hospital contacts and respond to needs.
• Coordinate daily with local sales and other team members on orders and deliveries.
• Adhere to operations process and quality management standards.
• Participate in business planning and development sessions.
• Work multiple shifts, including on-call as needed.

Skills

Customer service

Communication

Multitasking

English literacy

Team collaboration

Problem solving

On-call availability

Education

High School graduate

Tools

Company portal

DOT physical

Job description

Job DescriptionJoin our life-saving mission! Become part of a fast-growing healthcare company, helping deliver essential medical equipment to healthcare institutions. As a Customer Service Representative, you will work with operations and the sales team to provide excellent customer service to our hospital partners.Job Responsibilities• Carefully load, secure, and transport life-saving medical equipment and supplies to support clinicians in healthcare institutions• Safely drive and maintain company vehicles• Help service, ship, and receive equipment in branch warehouse• Provide professional customer service to hospital contacts, listening and responding to their patient and equipment needs• Maintain a neat appearance, including wearing a company uniform• Adhere to the operations process, including quality management system standards• Coordinate daily with local sales representative and other company team members on equipment orders and delivery, planning and support to healthcare partners• Participate in business planning and professional development sessions• All other duties as assignedPreferred Education•High School Graduate or equivalent•Valid driver’s license and good driving record for the past 3 yearsSkills & Abilities•Ability to provide excellent customer service to professionals in the healthcare industry•Ability to use our company portal daily to manage equipment maintenance orders and deliveries•Ability to work multiple shifts, including on-call as needed•Able to read and write in English and perform math calculations•Able to work unsupervised•Excellent communication skills•Lift up to 75 lbs. and push/pull up to 150 lbs.•Ability to pass a DOT certification/physical