Medical Delivery Technician

US Med-Equip; Scott (LA); On-site; USD 21,000 - 30,000; Full time

Job summary

US Med-Equip seeks a Customer Service Representative to support hospitals by coordinating equipment orders, deliveries, and service needs. You will work closely with operations and sales to ensure timely, accurate fulfillment and professional hospital-facing service.

The role requires strong communication, the ability to lift heavy loads, and the readiness to work multi-shift schedules in a fast-paced healthcare setting. DOT certification/physical may be required.

Qualifications

• Customer service experience in healthcare or professional settings is preferred.
• Excellent verbal and written communication skills.
• Ability to read and understand equipment orders and delivery instructions.
• Comfortable working in a fast-paced, on-site environment.

Responsibilities

• Load, secure, and transport life-saving medical equipment to healthcare institutions.
• Safely drive and maintain company vehicles.
• Assist with service, shipping, and receiving in the branch warehouse.
• Provide professional customer service to hospital contacts and address equipment needs.
• Coordinate daily with local sales representatives and team members on orders and deliveries.
• Adhere to quality management system standards and company processes.

Skills

Customer service

Communication

English literacy

Team coordination

Physical ability

Education

High School diploma

Tools

Company portal

Job description

Job DescriptionJoin our life-saving mission! Become part of a fast-growing healthcare company, helping deliver essential medical equipment to healthcare institutions. As a Customer Service Representative, you will work with operations and the sales team to provide excellent customer service to our hospital partners.Job Responsibilities• Carefully load, secure, and transport life-saving medical equipment and supplies to support clinicians in healthcare institutions• Safely drive and maintain company vehicles• Help service, ship, and receive equipment in branch warehouse• Provide professional customer service to hospital contacts, listening and responding to their patient and equipment needs• Maintain a neat appearance, including wearing a company uniform• Adhere to the operations process, including quality management system standards• Coordinate daily with local sales representative and other company team members on equipment orders and delivery, planning and support to healthcare partners• Participate in business planning and professional development sessions• All other duties as assignedPreferred Education•High School Graduate or equivalent•Valid driver’s license and good driving record for the past 3 yearsSkills & Abilities•Ability to provide excellent customer service to professionals in the healthcare industry•Ability to use our company portal daily to manage equipment maintenance orders and deliveries•Ability to work multiple shifts, including on-call as needed•Able to read and write in English and perform math calculations•Able to work unsupervised•Excellent communication skills•Lift up to 75 lbs. and push/pull up to 150 lbs.•Ability to pass a DOT certification/physical