Medical Communications & Switchboard Operator

McLaren Health Care; Lapeer (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

McLaren Lapeer Region is seeking a full-time Switchboard/Call Attendant to operate the Cisco Phone System, greet patients and staff, and route calls. The role monitors alarms, handles emergency lines, and notifies physicians using paging systems.

After-hours coverage includes calls for Hospice, Home Care and Infusion satellites. You will also support central copy, mailroom, and delivery tasks across departments.

Qualifications

• High school diploma or equivalent.
• Ability to alphabetize and file.
• Ability to read and write.

Responsibilities

• Operates the Cisco Phone System (switchboard).
• Monitors alarms and uses paging systems to notify physicians and staff.
• Answers emergency telephone calls and routes calls for departments.

Skills

Switchboard operations

Call routing

Emergency paging

Education

High school diploma

Tools

Cisco Phone System

Microsoft Office

Job description

McLaren Lapeer Region is seeking a full-time Switchboard/Call Attendant to operate the Cisco Phone System, greet patients and staff, and route calls. The role monitors alarms, handles emergency lines, and notifies physicians using paging systems.

After-hours coverage includes calls for Hospice, Home Care and Infusion satellites. You will also support central copy, mailroom, and delivery tasks across departments.