Switchboard Operator

Mclaren-Health-Care; Mount Clemens (MI); On-site; USD 17,000 - 22,000; Part time

Job summary

McLaren Health Care, based in Grand Blanc, Michigan, is seeking a part-time Switchboard Operator to manage the hospital's telephone switchboard and paging systems. The role requires handling calls and paging with accuracy, and supporting on-call procedures within a healthcare delivery environment.

Located in Michigan, the position emphasizes customer interaction, clerical tasks, and reliable shift performance.

Qualifications

• High School Diploma or GED is required.
• One year of prior experience in an office environment requiring customer interaction.
• Preferred: One year of prior work experience as a Switchboard Operator.

Responsibilities

• Rapidly and accurately operates a telephone switchboard.
• Accurately operates overhead paging system.
• Calls desired numbers at the requested time.
• Operate computer terminal.
• Follow proper techniques on overhead paging and computerized paging.
• Ability to follow on-call procedures.

Skills

Phone etiquette

Customer interaction

Data entry

Education

High School Diploma or GED

Job description

McLaren Health Care, headquartered in Grand Blanc, Michigan, is a $7.3 billion, fully integrated health care delivery system committed to quality, evidence-based patient care and cost efficiency. The McLaren system includes 12 hospitals in Michigan, ambulatory surgery centers, imaging centers, a 640-member employed primary and specialty care physician network, commercial and Medicaid HMOs covering more than 732,838 lives in Michigan and Indiana, home health, infusion and hospice providers, pharmacy services, a clinical laboratory network and a wholly owned medical malpractice insurance company. McLaren operates Michigan's largest network of cancer centers and providers, anchored by the Karmanos Cancer Institute, a National Cancer Institute-designated comprehensive cancer centers. McLaren has 20,000 full-, part-time and contracted employees and more than 113,000 network providers throughout Michigan, Indiana and Ohio.

Under the general direction of the Supervisor of Communications, performs the duties of Switchboard Operator.

Essential Functions and Responsibilities:

• Rapidly and accurately operates a telephone switchboard.
• Accurately operates overhead paging system.
• Calls desired numbers at the requested time.
• Operate computer terminal.
• Follow proper techniques on overhead paging and computerized paging.
• Ability to follow on-call procedures.

7.Performs other related job duties as requested.

Qualifications:

Required:

• High School Diploma or GED
• One year of prior experience in an office environment requiring customer interaction

Preferred:

• One year of prior work experience as a Switchboard Operator

Additional Information

• Schedule: Part-time
• Requisition ID: 26004023
• Daily Work Times: 12P - 8:30P & 10A - 6:30P
• On Call: No

Equal Opportunity Employer

McLaren Health Care is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identification, age, sex, marital status, national origin, disability, genetic information, height or weight, protected veteran or other classification protected by law.

McLaren Health Care is an Equal Opportunity Employer. Qualified applicants will receive consideration for employmentwithout regard to race, color, religion, sexual orientation, gender identification, age, sex, marital status,national origin, disability, genetic information, height or weight, protected veteran or other classificationprotected by law.