Medical Collections Specialist

Meddatsys; Sebring (FL); Hybrid; USD 36,000 - 48,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Health insurance

Health savings account

Life insurance

Paid time off

Referral program

Vision insurance

Job summary

Meddatsys in Sebring, FL is seeking a Medical Collections Specialist to manage accounts receivable and contact patients to collect outstanding debts. You will maintain detailed records, negotiate payment plans, and work with the revenue cycle team to optimize processes. The role requires excellent communication and strong numerical skills.

The position emphasizes independent work, accuracy, and exceptional customer service to resolve inquiries and ensure timely payments.

Qualifications

• Proficiency in financial software for tracking accounts and managing collections.
• Strong phone etiquette to communicate effectively with clients.
• Knowledge of revenue cycle management principles.
• Excellent negotiation skills to facilitate payment arrangements.
• Ability to work independently while maintaining attention to detail in all tasks.
• Strong customer service orientation with a focus on building positive relationships with clients.

Responsibilities

• Contact clients via phone and email to collect outstanding payments on accounts.
• Maintain accurate records of all communications and transactions in financial software.
• Review accounts payable and ensure timely processing of payments.
• Negotiate payment plans with clients while adhering to company policies and regulations.
• Collaborate with the revenue cycle management team to optimize collection processes.
• Provide exceptional customer service by addressing client inquiries and concerns promptly.
• Perform basic math calculations to verify payment amounts and account balances.

Skills

Financial software

Phone etiquette

RCM knowledge

Negotiation skills

Independent work

Customer service

Job description

Medical Collections Specialist – Sebring, FL

We are seeking a motivated and detail-oriented Collection Agent to join our team. The ideal candidate will be responsible for managing accounts receivable, contacting patients to collect outstanding debts, and ensuring that all transactions are processed accurately. This role requires excellent communication skills, a strong understanding of financial processes, and the ability to negotiate effectively.

Duties

• Contact clients via phone and email to collect outstanding payments on accounts.
• Maintain accurate records of all communications and transactions in financial software.
• Review accounts payable and ensure timely processing of payments.
• Negotiate payment plans with clients while adhering to company policies and regulations.
• Collaborate with the revenue cycle management team to optimize collection processes.
• Provide exceptional customer service by addressing client inquiries and concerns promptly.
• Perform basic math calculations to verify payment amounts and account balances.

Skills

• Proficiency in financial software for tracking accounts and managing collections.
• Strong phone etiquette to communicate effectively with clients.
• Knowledge of revenue cycle management principles.
• Excellent negotiation skills to facilitate payment arrangements.
• Ability to work independently while maintaining attention to detail in all tasks.
• Strong customer service orientation with a focus on building positive relationships with clients.
• 401(k)
• 401(k) matching
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance