Medical Collections Specialist

Medical Data Systems; Melbourne (FL); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

Health savings account

Life insurance

Paid time off

Referral program

Retirement plan

Tuition reimbursement

Vision insurance

Job summary

Medical Data Systems is seeking a motivated Collection Agent to manage accounts receivable, contact patients to collect debts, and ensure accurate processing of transactions. The role emphasizes effective communication and negotiation within company policies, with a $5,000 sign-on bonus and a pay rate starting at $18 per hour.

This in-person position requires strong attention to detail, experience with financial software, and the ability to collaborate with the revenue cycle team to optimize

Qualifications

• Experience with accounts receivable and patient collections.
• Proficient with financial software for tracking collections.
• Strong negotiation and communication skills.
• Ability to work independently with attention to detail.

Responsibilities

• Contact clients by phone and email to collect payments.
• Maintain accurate records in financial software.
• Review accounts payable and ensure timely payments.
• Negotiate payment plans consistent with policies.
• Collaborate with revenue cycle team to optimize collection processes.
• Provide exceptional customer service addressing inquiries.
• Perform basic math to verify amounts.

Skills

Financial software

Phone etiquette

Revenue cycle

Negotiation

Detail oriented

Customer service

Job description

Full job description

Job Overview - $5000.00 Sign on Bonus

We are seeking a motivated and detail-oriented Collection Agent to join our team. The ideal candidate will be responsible for managing accounts receivable, contacting patients to collect outstanding debts, and ensuring that all transactions are processed accurately. This role requires excellent communication skills, a strong understanding of financial processes, and the ability to negotiate effectively.

$5000.00 Sign on Bonus

Duties

• Contact clients via phone and email to collect outstanding payments on accounts.
• Maintain accurate records of all communications and transactions in financial software.
• Review accounts payable and ensure timely processing of payments.
• Negotiate payment plans with clients while adhering to company policies and regulations.
• Collaborate with the revenue cycle management team to optimize collection processes.
• Provide exceptional customer service by addressing client inquiries and concerns promptly.
• Perform basic math calculations to verify payment amounts and account balances.

Skills

• Proficiency in financial software for tracking accounts and managing collections.
• Strong phone etiquette to communicate effectively with clients.
• Knowledge of revenue cycle management principles.
• Excellent negotiation skills to facilitate payment arrangements.
• Ability to work independently while maintaining attention to detail in all tasks.
• Strong customer service orientation with a focus on building positive relationships with clients.

If you are passionate about helping others resolve their financial obligations while contributing positively to our team, we encourage you to apply for this exciting opportunity as a Collection Agent.

Job Type: Full-time

Pay: From $18.00 per hour

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Work Location: In person