Medical Collections Specialist

Medical Data Systems; Melbourne (KY); On-site; USD 32,000 - 43,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

Health savings account

Life insurance

Paid time off

Referral program

Retirement plan

Tuition reimbursement

Vision insurance

Job summary

Medical Data Systems in Melbourne, KY is seeking a motivated Collection Agent to manage accounts receivable, contact patients to collect debts, and ensure accurate processing of transactions. This role requires strong communication and negotiation skills.

You will maintain records in our financial software, review accounts payable, negotiate payment plans, and collaborate with the revenue cycle team to optimize collections. A $5,000 sign-on bonus is offered.

Qualifications

• Experience in accounts receivable and debt collection.
• Strong communication and negotiation abilities.
• Familiarity with financial software and record-keeping.
• Attention to detail and accuracy in transactions.

Responsibilities

• Contact clients via phone and email to collect outstanding payments on accounts.
• Maintain accurate records of all communications and transactions in financial software.
• Review accounts payable and ensure timely processing of payments.
• Negotiate payment plans with clients while adhering to company policies and regulations.
• Collaborate with the revenue cycle management team to optimize collection processes.
• Provide exceptional customer service by addressing client inquiries and concerns promptly.
• Perform basic math calculations to verify payment amounts and account balances.

Skills

Financial software proficiency

Phone etiquette

Revenue cycle knowledge

Negotiation skills

Attention to detail

Customer service orientation

Tools

Financial software

Job description

Full job description

Job Overview - $5000.00 Sign on Bonus

We are seeking a motivated and detail-oriented Collection Agent to join our team. The ideal candidate will be responsible for managing accounts receivable, contacting patients to collect outstanding debts, and ensuring that all transactions are processed accurately. This role requires excellent communication skills, a strong understanding of financial processes, and the ability to negotiate effectively.

Duties

• Contact clients via phone and email to collect outstanding payments on accounts.
• Maintain accurate records of all communications and transactions in financial software.
• Review accounts payable and ensure timely processing of payments.
• Negotiate payment plans with clients while adhering to company policies and regulations.
• Collaborate with the revenue cycle management team to optimize collection processes.
• Provide exceptional customer service by addressing client inquiries and concerns promptly.
• Perform basic math calculations to verify payment amounts and account balances.

Skills

• Proficiency in financial software for tracking accounts and managing collections.
• Strong phone etiquette to communicate effectively with clients.
• Knowledge of revenue cycle management principles.
• Excellent negotiation skills to facilitate payment arrangements.
• Ability to work independently while maintaining attention to detail in all tasks.
• Strong customer service orientation with a focus on building positive relationships with clients.

• Job Type: Full-time
  Pay: From $18.00 per hour
  Benefits:
• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance
  Work Location: In person