Medical Collections Specialist

World Travel & Connect; Melbourne (FL); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insuranceHealth savings account

Life insurance

Paid time off

Referral program

Retirement plan

Tuition reimbursement

Vision insurance

Job summary

World Travel & Connect is seeking a motivated Collection Agent to manage accounts receivable, contact patients to collect debts, and ensure transactions are processed accurately. Excellent communication and negotiation skills are essential.

This full-time, in-person role offers a $5,000 sign-on bonus and benefits including 401(k), health and dental insurance, tuition reimbursement, and paid time off. You will work with the revenue cycle team to optimize collections and deliver strong customer

Qualifications

• Experience collecting payments and managing accounts receivable.
• Strong communication and negotiation abilities.

Responsibilities

• Contact clients via phone and email to collect outstanding payments.
• Maintain accurate records of communications and transactions in financial software.
• Review accounts payable and ensure timely processing of payments.
• Negotiate payment plans with clients while adhering to company policies.
• Collaborate with the revenue cycle management team to optimize collection processes.
• Provide exceptional customer service by addressing client inquiries and concerns promptly.
• Perform basic math calculations to verify payment amounts and account balances.

Skills

Accounts receivable

Phone etiquette

Negotiation

Financial software

Attention to detail

Customer service

Job description

Job Overview - $5000.00 Sign on Bonus

We are seeking a motivated and detail-oriented Collection Agent to join our team. The ideal candidate will be responsible for managing accounts receivable, contacting patients to collect outstanding debts, and ensuring that all transactions are processed accurately. This role requires excellent communication skills, a strong understanding of financial processes, and the ability to negotiate effectively.

Full Job Description

We are seeking a motivated and detail-oriented Collection Agent to join our team. The ideal candidate will be responsible for managing accounts receivable, contacting patients to collect outstanding debts, and ensuring that all transactions are processed accurately. This role requires excellent communication skills, a strong understanding of financial processes, and the ability to negotiate effectively.

$5000.00 Sign on Bonus

Duties

• Contact clients via phone and email to collect outstanding payments on accounts
• Maintain accurate records of all communications and transactions in financial software
• Review accounts payable and ensure timely processing of payments
• Negotiate payment plans with clients while adhering to company policies and regulations
• Collaborate with the revenue cycle management team to optimize collection processes
• Provide exceptional customer service by addressing client inquiries and concerns promptly
• Perform basic math calculations to verify payment amounts and account balances

Skills

• Proficiency in financial software for tracking accounts and managing collections
• Strong phone etiquette to communicate effectively with clients
• Knowledge of revenue cycle management principles
• Excellent negotiation skills to facilitate payment arrangements
• Ability to work independently while maintaining attention to detail in all tasks
• Strong customer service orientation with a focus on building positive relationships with clients

Job Type: Full-time

Pay: From $18.00 per hour

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insuranceHealth savings account
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Work Location: In person