Medical Collections Specialist

World Travel & Connect; Sebring (FL); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

Health savings account

Life insurance

Paid time off

Referral program

Retirement plan

Tuition reimbursement

Vision insurance

Job summary

World Travel & Connect seeks a motivated Collection Agent in Sebring, FL to manage accounts receivable, contact patients to collect debts, and ensure accurate processing of transactions.

This full-time, in-person role demands excellent communication, negotiation skills, and knowledge of revenue cycle management. Includes a $5,000 sign-on bonus and an hourly wage of $16.

Benefits include health insurance, a 401(k) plan, and paid time off.

Qualifications

• Experience in accounts receivable / collections.
• Excellent communication and negotiation skills.
• Knowledge of revenue cycle management principles.
• Able to work independently with strong attention to detail.

Responsibilities

• Call clients by phone and email to collect payments.
• Maintain accurate records in financial software.
• Review accounts payable and ensure timely processing.
• Negotiate payment plans compliant with policies.
• Collaborate with revenue cycle team to improve collections.
• Provide responsive customer service to client inquiries.
• Perform basic math to verify amounts and balances.

Skills

Accounts receivable

Phone etiquette

Revenue cycle knowledge

Negotiation

Detail-oriented

Customer service

Tools

Financial software

Job description

Job Overview - $5000.00 Sign on Bonus

We are seeking a motivated and detail-oriented Collection Agent to join our team. The ideal candidate will be responsible for managing accounts receivable, contacting patients to collect outstanding debts, and ensuring that all transactions are processed accurately. This role requires excellent communication skills, a strong understanding of financial processes, and the ability to negotiate effectively.

Duties

• Contact clients via phone and email to collect outstanding payments on accounts
• Maintain accurate records of all communications and transactions in financial software
• Review accounts payable and ensure timely processing of payments
• Negotiate payment plans with clients while adhering to company policies and regulations
• Collaborate with the revenue cycle management team to optimize collection processes
• Provide exceptional customer service by addressing client inquiries and concerns promptly
• Perform basic math calculations to verify payment amounts and account balances

Skills

• Proficiency in financial software for tracking accounts and managing collections
• Strong phone etiquette to communicate effectively with clients
• Knowledge of revenue cycle management principles
• Excellent negotiation skills to facilitate payment arrangements
• Ability to work independently while maintaining attention to detail in all tasks
• Strong customer service orientation with a focus on building positive relationships with clients

Job Type: Full-time

Pay: From $16.00 per hour

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurancePaid time off
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Work Location: In person