Medical Clinic Front Desk Coordinator

Optim Orthopedics; Bluffton, Northern (SC, KY); Hybrid; USD 20.664.000 - 28.930.000; Vollzeit

Zusammenfassung

Optim Orthopedics is seeking a Front Desk Representative in Bluffton, SC. The role supports daily administrative tasks at the front desk across clinics, ensuring smooth patient flow, accurate data, and friendly service.

Responsibilities include patient check-in, payments, scheduling, insurance verification in the EMR, and coordination with providers. A high school diploma or GED and healthcare front desk experience are preferred.

Qualifikationen

• High school diploma or GED required.
• Minimum 1 year experience in customer service in a high-volume environment.
• Healthcare front desk experience preferred, including basic knowledge of insurance plans.

Aufgaben

• Greet and check in patients, visitors, and vendors.
• Handle patient payments, balance logs, and daily cash reconciliation.
• Maintain front desk cleanliness and organization.
• Verify demographics and insurance in EMR; schedule/intake prep.
• Answer phones and route calls professionally.
• Assist with deposits and courier arrangements as needed.

Kenntnisse

Customer Service

Multitasking

Communication

HIPAA compliance

Phone etiquette

Ausbildung

High school diploma or GED

Tools

Athena EMR

Outlook

MS Word

Jobbeschreibung

Optim Orthopedics is seeking a Front Desk Representative in Bluffton, SC. The role supports daily administrative tasks at the front desk across clinics, ensuring smooth patient flow, accurate data, and friendly service.

Responsibilities include patient check-in, payments, scheduling, insurance verification in the EMR, and coordination with providers. A high school diploma or GED and healthcare front desk experience are preferred.