Patient-First Front Desk Coordinator — Orthopedics

The JOY FM; Aiken, Northern (SC, KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Georgia Carolina Orthopedics in Aiken, SC is seeking a Front Desk Coordinator to be the welcoming face of the practice. You will manage patient check-in/check-out, appointment scheduling, insurance verification, and general front-office tasks with a warm, professional demeanor.

This role supports smooth patient flow and collaboration with clinical staff. The ideal candidate has 1–2 years in a medical front desk, strong communication, detail orientation, and proficiency with Microsoft Office and

Qualifications

• Minimum 1–2 years of front desk experience in a medical office.
• Strong communication skills and professional demeanor.
• Knowledge of medical terminology and insurance verification a plus.
• Proficiency with EMR systems and Microsoft Office.

Responsibilities

• Greet patients and visitors in a professional manner.
• Check-in/check-out and schedule appointments.
• Verify insurance and update patient information.
• Answer calls and route them appropriately.
• Collect co-pays and process payments.
• Maintain a clean, organized front desk and support staff.

Education

High school diploma

Tools

Athena EMR

Microsoft Office

Job description

Georgia Carolina Orthopedics in Aiken, SC is seeking a Front Desk Coordinator to be the welcoming face of the practice. You will manage patient check-in/check-out, appointment scheduling, insurance verification, and general front-office tasks with a warm, professional demeanor.

This role supports smooth patient flow and collaboration with clinical staff. The ideal candidate has 1–2 years in a medical front desk, strong communication, detail orientation, and proficiency with Microsoft Office and