Medical Chart Prep

Health Plus Management; New York (NY); On-site; USD 22,000 - 31,000; Full time

Job summary

Health Plus Management is seeking a Chart Prep to support appointment flow by maintaining patient records and ensuring medical, administrative, and ethical compliance. Responsibilities include organizing chart folders, reviewing charts before visits, and coordinating with physicians.

The role requires attention to detail, strong communication, and the ability to multi-task in a fast-paced healthcare environment. Schedule is Monday–Friday, 9am–5pm, with pay at $19 per hour.

Qualifications

• 1+ years of relevant medical experience preferred.
• Knowledge of EMR is a plus.
• Strong written and verbal communication skills.

Responsibilities

• Create chart folders and ensure proper labeling for new patients.
• Review charts prior to doctor appointments to confirm medical records are on file.
• Pull charts daily for scheduled patients and prepare demographic and test information.
• Ensure dates of service are accurately recorded and accessible to staff.
• Communicate with physicians to obtain additional information as needed.
• Greet patients and provide compassionate, quality service at check-in.
• Handle incoming calls, take messages, and outreach to patients professionally.
• Submit files to physicians for review and quality assurance checks.
• Obtain records from outside sources for pre-visit review.
• Respond to information requests from other facilities and complete records requests.
• Collect necessary paperwork for billing and scan information to EHR.

Skills

Bilingual English/Spanish

Communication skills

Time management

Tools

EMR knowledge

Microsoft Word

Excel

Job description

Health Plus Management (HPM) is a Physician Support Organization and market leader in clinical practice management in the physical medicine and rehabilitation market with 50+ locations serving Long Island, NYC, Westchester, Upstate NY, NJ and Connecticut. HPM provides independent physician practices specializing in musculoskeletal care with professional business development, marketing and back-office support typically seen in much larger organizations, thereby enabling clients to start and/or grow their private practice beyond what might otherwise be feasible (while maximizing clinical service and patient care).

Health Plus Management is seeking an energetic, patient-centric and detail-oriented Chart Prep to support appointment flow by maintaining the records with medical, administrative and ethical requirements. Chart Prep’s are responsible for collecting necessary forms, documents, and patient medical records to ensure a smooth experience before and at the beginning of their appointments.

Responsibilities

• Create chart folders (includes adhering of all labels and hole punching) for new patients
• Responsible for reviewing all charts prior to the doctor's appointment to ensure that all medical records are on file
• Pull charts daily for patients who are scheduled
• Review and prepare patient charts to include demographic information, previous x-rays, tests, etc.
• Make sure that the dates of service are accurately recorded
• Communicate as needed with physicians and other health care professionals to obtain additional information
• Make sure patients feel welcome as soon as they walk in the door by delivering quality and compassionate care
• Answer incoming calls, take messages, and complete outreach to patients in a courteous and professional manner
• Submit files/documentation to physicians and others as requested for review, quality assurance checks, and other purposes
• Obtain records from outside sources for preview prior to the office visit
• Respond to written requests for patient information and calls from other facilities
• Copy patient records requests and/or complete records requests from outside sources, adhering to timelines for completion
• Collect all necessary paperwork and authorizations needed for billing
• Scan information to patient's electronic record
• Complete additional administrative tasks, as needed

Knowledge And Experience

• 1+ years of relevant medical experience, preferred
• Knowledge of EMR is a plus
• Knowledge of medical terminology/coding is a plus
• Strong computer knowledge and windows program including Microsoft word/excel

Skills And Abilities

• Bilingual (English/Spanish) required
• Excellent verbal and written communication
• Exceptional organizational and time-managements skills - the ability to multi-task is a must
• Adaptability and flexibility while working in a fast-paced environment
• Problem-solving ability and aptitude
• Outcome-focused, with an ability to work under pressure
• A solution-oriented mindset
• A strong sense of urgency and focus in accomplishing tasks

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 25 pounds at times.

Schedule: Monday-Friday, 9am-5pm

Pay: $19 per hour