Medical Case Coordinator

The Pain Center of Illinois; Chicago (IL); In loco; USD 40.000 - 62.000; Tempo pieno

Vantaggi offerti da questo lavoro

401(k)

Dental insurance

Health insurance

Paid time off

Descrizione del lavoro

The Pain Center of Illinois is seeking a patient services coordinator to guide patients from intake through completion of care. You will schedule appointments across clinic, surgical, and physical therapy departments and verify insurance coverage with necessary authorizations.

Strong communication, organizational skills, and experience with medical office software/EHRs are essential as you document care and coordinate follow-ups. This on-site role offers comprehensive benefits.

Competenze

• Prior experience in a medical office or healthcare setting preferred.
• Knowledge of insurance verification and authorization processes.
• Strong communication and organizational skills.
• Ability to multitask and manage cases efficiently.
• Proficiency with medical office software and electronic health records.

Mansioni

• Serve as the primary point of contact for patients from intake through completion of care
• Schedule and manage patient appointments across clinic, surgery, and physical therapy departments
• Verify insurance coverage and obtain necessary authorizations
• Communicate with attorneys and other healthcare providers regarding patient cases
• Maintain accurate and timely documentation in the patient’s record
• Track case progress and ensure all necessary follow-ups are completed
• Provide exceptional customer service and support to patients and their families

Conoscenze

Communication

Organization

EHR proficiency

Insurance verification

Medical office experience

Multitasking

Descrizione del lavoro

• Serve as the primary point of contact for patients from intake through completion of care
• Schedule and manage patient appointments across clinic, surgery, and physical therapy departments
• Verify insurance coverage and obtain necessary authorizations
• Communicate with attorneys and other healthcare providers regarding patient cases
• Maintain accurate and timely documentation in the patient’s record
• Track case progress and ensure all necessary follow-ups are completed
• Provide exceptional customer service and support to patients and their families

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Paid time off

Responsibilities

• Serve as the primary point of contact for patients from intake through completion of care
• Schedule and manage patient appointments across clinic, surgery, and physical therapy departments
• Verify insurance coverage and obtain necessary authorizations
• Communicate with attorneys and other healthcare providers regarding patient cases
• Maintain accurate and timely documentation in the patient’s record
• Track case progress and ensure all necessary follow-ups are completed
• Provide exceptional customer service and support to patients and their families

Qualifications

• Previous experience in a medical office or healthcare setting preferred
• Knowledge of insurance verification and authorization processes
• Strong communication and organizational skills
• Ability to multitask and manage cases efficiently
• Proficiency with medical office software and electronic health records