Medical Branch Administrative Assistant

Kelly; Charlotte (NC); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Transit spending account

Holiday pay

Paid sick leave

Job summary

Kelly is hiring a Medical Branch Administrative Assistant in Charlotte, NC to handle frontline patient and referral communications on onsite shifts. The role covers inbound and outbound calls, order processing, documentation coordination, and payment collection as part of a temporary assignment.

The position requires at least one year of related experience, a high school diploma or GED, and full onsite work eligibility.

Qualifications

• At least one year of recent, similar work experience.
• Comfort working fully onsite.
• High school diploma or GED.

Responsibilities

• Answer incoming calls from patients and referral sources about new orders, order status, troubleshooting, and other service needs.
• Make outbound calls regarding order confirmations, documentation requirements, insurance benefits, patient scheduling, order status, and wellness check-ins.
• Review incoming faxed orders and determine the appropriate next steps.
• Work with back-office qualification teams to help process orders promptly.
• Partner with the sales team to obtain complete, accurate documentation that meets payer and regulatory requirements.
• Welcome and assist walk-in customers.
• Collect payments and billing information as needed.
• Order inventory and office supplies.

Skills

Answering calls

Outbound calls

Process orders

Education

High school diploma or GED

Job description

Medical Branch Administrative Assistant

Charlotte, NC | $18-$20 per hour | Monday–Friday | 8 am – 5 pm | Term Temp Position (3-6 months)

Kelly® is hiring an Medical Branch Administrative Assistant for a leading U.S. provider of home healthcare equipment.

What You’ll Do

• Answer incoming calls from patients and referral sources about new orders, order status, troubleshooting, and other service needs.
• Make outbound calls regarding order confirmations, documentation requirements, insurance benefits, patient scheduling, order status, and wellness check-ins.
• Review incoming faxed orders and determine the appropriate next steps.
• Work with back-office qualification teams to help process orders promptly.
• Partner with the sales team to obtain complete, accurate documentation that meets payer and regulatory requirements.
• Welcome and assist walk-in customers.
• Collect payments and billing information as needed.
• Order inventory and office supplies.

What You’ll Need

• At least one year of recent, similar work experience.
• Comfort working fully onsite.
• High school diploma or GED.

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Please note: The following benefits reflect Kelly's general offerings. Eligibility may vary by assignment, location, and job type.

Get a complete career fit with Kelly®.

You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.

About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice.