Medical Branch Admin Assistant — Onsite Temp (3–6 mo)

Kelly; Charlotte (NC); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Transit spending account

Holiday pay

Paid sick leave

Job summary

Kelly is hiring a Medical Branch Administrative Assistant in Charlotte, NC to handle frontline patient and referral communications on onsite shifts. The role covers inbound and outbound calls, order processing, documentation coordination, and payment collection as part of a temporary assignment.

The position requires at least one year of related experience, a high school diploma or GED, and full onsite work eligibility.

Qualifications

• At least one year of recent, similar work experience.
• Comfort working fully onsite.
• High school diploma or GED.

Responsibilities

• Answer incoming calls from patients and referral sources about new orders, order status, troubleshooting, and other service needs.
• Make outbound calls regarding order confirmations, documentation requirements, insurance benefits, patient scheduling, order status, and wellness check-ins.
• Review incoming faxed orders and determine the appropriate next steps.
• Work with back-office qualification teams to help process orders promptly.
• Partner with the sales team to obtain complete, accurate documentation that meets payer and regulatory requirements.
• Welcome and assist walk-in customers.
• Collect payments and billing information as needed.
• Order inventory and office supplies.

Skills

Answering calls

Outbound calls

Process orders

Education

High school diploma or GED

Job description

Kelly is hiring a Medical Branch Administrative Assistant in Charlotte, NC to handle frontline patient and referral communications on onsite shifts. The role covers inbound and outbound calls, order processing, documentation coordination, and payment collection as part of a temporary assignment.

The position requires at least one year of related experience, a high school diploma or GED, and full onsite work eligibility.