Medical Assistant Training Lead | Onboarding & Education

Christiana Care Health Services, Inc.; United States; On-site; USD 58,000 - 87,000; Full time

Benefits offered by this job

Health coverage

PTO 32 days/year

Tuition reimbursement

Adoption assistance

Paid parental leave

Retirement plans

Job summary

ChristianaCare Medical Group is seeking a professional, dependable Medical Assistant Training Coordinator. This role coordinates onboarding, competency validation, clinical education, practice support, and workforce development across ambulatory sites, serving as a regional resource for caregivers, preceptors, and students.

The position emphasizes onboarding support, clinical coaching, and collaboration with leaders to promote consistent, high-quality care.

Qualifications

• High School Graduate or GED required.
• Associate degree in healthcare or related field preferred.
• Graduate of a recognized Medical Assistant program or hold a current Medical Assistant certification from a national certifying organization accredited by the NCCA or ANSI.
• Candidates who do not hold MA certification at hire must obtain certification within one year of employment.
• Minimum of three (3) years of Medical Assistant experience, preferably ambulatory care.
• Previous experience supporting onboarding, remediation, clinical quality initiatives, or practice transitions preferred.

Responsibilities

• Provide oversight and support for development, implementation, and evaluation of MA clinical instruction, onboarding, competency development, and workforce development programs.
• Partner with operational and nursing leaders, MA preceptors, and community training programs to facilitate onboarding, early-tenure support, clinical rotations, externships, competency validation, and preceptor education.
• Provide individualized clinical skills coaching, on-site support, site visits, observations, audits, and workflow reinforcement to promote consistent practice standards and high-quality care across ambulatory settings.
• Coordinate MA clinical learning experiences and affiliation requirements; liaise between ChristianaCare and external training programs; support development and implementation of competency assessment tools and educational initiatives.
• Track program outcomes, KPIs, and workforce development metrics; support talent pipeline and referral processes with practices and HR; maintain centralized MA resources for caregivers and leaders.
• Ensure compliance with organizational, regulatory, professional, and safety standards; perform other related duties as assigned.

Education

High School Diploma or GED

Associate degree in healthcare or related field

Graduate of Medical Assistant program or MA certification

Job description

ChristianaCare Medical Group is seeking a professional, dependable Medical Assistant Training Coordinator. This role coordinates onboarding, competency validation, clinical education, practice support, and workforce development across ambulatory sites, serving as a regional resource for caregivers, preceptors, and students.

The position emphasizes onboarding support, clinical coaching, and collaboration with leaders to promote consistent, high-quality care.