Medical Assistant & Referral Coordinator

Northeast Community Clinic; Harbor Pines (CA); On-site; USD 33,000 - 40,000; Full time

Job summary

Northeast Community Clinic in Harbor City, CA is seeking a Medical Assistant - Referral Clerk to support back office clinical and administrative operations, including handling referrals, authorizations, scheduling, and patient intake within the EHR.

The role combines clinical tasks such as phlebotomy and basic tests with administrative duties—verify eligibility, coordinate referrals, track status, and ensure HIPAA compliance. Travel up to 10% and bilingual Spanish/English preferred.

Qualifications

• Microsoft Office/Word/Excel/Outlook proficiency.
• Excellent communication and customer service skills.
• Bi-lingual Spanish/English preferred; teamwork and reliability required.

Responsibilities

• Process referrals (HMO, CPT, CPSP) and authorizations.
• Fax/email referral requests with required information.
• Notify patients of authorization decisions and schedule specialists.
• Maintain referral logs and weekly utilization reports.
• Ensure HIPAA compliance and communicate with care teams.

Skills

Excellent communication skills

Excellent customer service

Bi-lingual Spanish/English

Team player

Reliable transportation

Travel readiness

Education

Medical Assistant Certificate or CMA

High School Diploma or GED

CPR/BLS Certification

Valid State Identification

Tools

Microsoft Office

Job description

Northeast Community Clinic in Harbor City, CA is seeking a Medical Assistant - Referral Clerk to support back office clinical and administrative operations, including handling referrals, authorizations, scheduling, and patient intake within the EHR.

The role combines clinical tasks such as phlebotomy and basic tests with administrative duties—verify eligibility, coordinate referrals, track status, and ensure HIPAA compliance. Travel up to 10% and bilingual Spanish/English preferred.