Medical Assistant/Patient Service Specialist

Bookmark Medical; Avondale (AZ); On-site; USD 36,000 - 48,000; Full time

Job summary

Bookmark Medical in Avondale, AZ is seeking a Medical Assistant/Patient Service Specialist for a full-time, clinic-based role with a consistent Monday–Friday schedule (7:00 a.m.–5:00 p.m., four 10-hour shifts). You will greet patients, manage calls, scheduling, referrals, co-pays, verify insurance, update records, and support clear communication between patients and providers.

Ideal candidates have Accredited MA training or equivalent, MA certification, and 1+ year healthcare experience, plus

Qualifications

• Accredited MA training or equivalent is required.
• MA certification is preferred.
• 1+ year of healthcare experience is preferred.

Responsibilities

• Greet patients and check them in with warmth and professionalism.
• Manage calls, messages, scheduling, referrals, follow ups, and co pays.
• Assist with insurance verifications and prior authorizations.
• Update patient information and support clear communication between patients and providers.
• Room patients, take vitals, and assist providers with procedures.

Skills

Strong communication

Organization

Teamwork

Fast-paced environment adaptation

Healthcare experience

Education

Accredited MA training or equivalent

MA certification

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Medical Assistant/Patient Service Specialist

Full Time - 30 hours or more Avondale, AZ, US

2 days ago Requisition ID: 2113

Provider-Centered. Patient-Focused. Built for What Healthcare Should Be.

At Bookmark Medical, we are building a healthcare experience rooted in trust, teamwork, compassion, and continuous progress. We believe the best care happens when providers and care teams have the support, technology, and resources they need to focus on what matters most—patients.

Our mission is simple: improve lives through high-quality continuous care. Through connected care teams, innovative tools, and collaborative culture, we are creating a healthcare experience where patients are known, supported, and never have to start over.

Whether you are caring directly for patients, supporting operations, or helping grow our organization, you will join a team that values your expertise, encourages your growth, and empowers you to make a meaningful impact every day.

If you are looking for more than just a job, if you are looking for a purpose-driven career where your work truly matters, we would love to meet you.

Schedule

This is a full-time, clinic-based position with a consistent Monday through Friday schedule.

• Monday–Friday, 7:00 a.m.–5:00 p.m.


• 10-hour shifts with lunch break (4x10 hour shifts)


• Clinics are closed on weekends — no Saturday or Sunday shifts

What you’ll do

You’ll play a key role in supporting both patients and providers by:

• Greeting patients and checking them in with warmth and professionalism


• Managing calls, messages, scheduling, referrals, follow ups, and co pays


• Assisting with insurance verifications and prior authorizations


• Updating patient information and supporting clear communication between patients and providers

Clinical/ Medical Assistant Responsibilities

• Rooming patients and preparing them for their visit


• Taking vitals, updating medical histories, and documenting in the HER


• Assisting providers with procedures and administering vaccines


• Performing point -of-car testing


• Maintaining clean, stocked exam rooms and following all safety protocols

What you bring

• Accredited MA training or equivalent experience


• MA certification


• 1+ year of healthcare experience preferred


• Strong communication, organization, and teamwork skills


• Comfort working in a fast paced, patient centered environment

Why you’ll Love Working Here

We take care of our team so they can take care of patients. Benefits include:

• Medical, dental, and vision coverage


• Company funded HSA + exclusive healthcare discounts


• 401(k) with company match


• Flexible time off + Vacation Exchange Program


• Medical Assistant Certification Reimbursement

What We Value

Trust. Ownership (Together). Compassion. Relentless Progress . These values shape how we show up for patients — and for each other.

If you’re ready to grow, make an impact, and be part of a connected care team, we’d love to connect.

Bookmark Medical is committed to a workplace that supports and sustains inclusion and belonging. Bookmark Medical does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender, national origin, age, physical or mental disability, pregnancy, childbirth or related medical conditions, military service obligations, citizenship, sexual orientation, genetic information, or any other characteristic protected by applicable local, state, or federal law