Medical Assistant: Patient Care & Health Coaching

Beth Israel Lahey Health; Newton (MA); On-site; USD 29,000 - 39,000; Full time

Job summary

Beth Israel Lahey Health in Newton, MA is seeking a Medical Assistant to deliver high-quality, direct patient care in a team-based model and to support efficient administrative and clinical operations. You will work closely with providers, update medication and allergy lists, and help ensure a smooth patient visit.

Ideal candidates have a high school diploma or GED; MA certification or related certs preferred; 0–1 year of experience; strong communication and basic computer skills are expected.

Qualifications

• High School diploma or GED required; Bachelor's in Health Science preferred.
• MA certificate, CNA, EMT or Phlebotomy certificate preferred.
• 0-1 years related work experience required.
• Demonstrated MA competencies within one year of hire.
• Basic familiarity with computers; basic web-based applications.

Responsibilities

• Develops empathetic relationships with patients, families, and colleagues to support care.
• Facilitates patient flow; informs about delays and updates medication and allergies.
• Provides clear hand-offs to providers and documents visit in the EHR.
• Performs medical assisting duties: vital signs, EKGs, phlebotomy, immunizations.
• Leads population health outreach and health coaching activities.
• Maintains equipment and supplies, ensuring PHI security and proper sterilization.
• Queues prescriptions in the EHR and schedules tests and referrals.
• Identifies OSHA issues and ensures patient safety throughout care.

Skills

Oral communication

Written communication

Teamwork

Customer service

Education

High School diploma or GED

Bachelor's in Health Science preferred

MA certificate / CNA / EMT / Phlebotomy cert preferred

Tools

EHR systems

Phlebotomy equipment

Job description

Beth Israel Lahey Health in Newton, MA is seeking a Medical Assistant to deliver high-quality, direct patient care in a team-based model and to support efficient administrative and clinical operations. You will work closely with providers, update medication and allergy lists, and help ensure a smooth patient visit.

Ideal candidates have a high school diploma or GED; MA certification or related certs preferred; 0–1 year of experience; strong communication and basic computer skills are expected.