Ambulatory Medical Assistant — Patient Care & Coordination

Lahey Clinic, Inc.; Danvers (MA); On-site; USD 29,000 - 39,000; Full time

Job summary

Beth Israel Lahey Health is seeking a Medical Assistant to support delivery of safe, high-quality care across ambulatory settings. Under supervision, the MA performs direct patient care, assists with clinical operations, and supports care coordination all while helping ensure a smooth and efficient daily workflow.

The position requires a high school diploma or GED, completion of an accredited Medical Assistant training program, and BLS within 6 months.

Qualifications

• Ability to work in a fast-paced ambulatory environment with diverse patient populations.
• Demonstrates flexibility, professionalism, and a team-based mindset.
• Proficiency in medical terminology, vital sign collection, and EMR systems preferred

Responsibilities

• Greet, room, and prepare patients for visits; take and document vital signs and intake information
• Support clinical procedures (e.g., EKGs, specimen collection, point-of-care testing)
• Maintain clean, stocked, and ready exam rooms throughout the day
• Ensure accurate documentation in the EMR per clinical guidelines
• May assist with scheduling, check-in, phone coverage, referrals, and patient instructions as needed
• Communicates effectively with providers, patients and team members about delays, appointment needs, or follow-ups
• Follow all assigned workflows, safety protocols, infection control standards and clinical policies and department guidelines.
• Support operational flow and provider efficiency by anticipating needs and adjusting to same-day changes
• Escort patients to labs or ancillary services, as needed
• May participate in specialized clinical workflows (e.g., prescription refills, prior authorizations, high-level disinfection)

Skills

Fast-paced environment

Flexibility

EMR proficiency

Medical terminology

Vital signs

Team-based mindset

Education

High school diploma or GED

MA training program

Job description

Beth Israel Lahey Health is seeking a Medical Assistant to support delivery of safe, high-quality care across ambulatory settings. Under supervision, the MA performs direct patient care, assists with clinical operations, and supports care coordination all while helping ensure a smooth and efficient daily workflow.

The position requires a high school diploma or GED, completion of an accredited Medical Assistant training program, and BLS within 6 months.