Medical Assistant: Patient Care & Front Desk Champion

Lehigh Valley Hospital; Royersford (Montgomery County); On-site; USD 32,000 - 42,000; Full time

Job summary

Lehigh Valley Health Network is seeking a Medical Assistant to join the clinical team under the direction of an LPN, RN, or provider. You will assist with administrative, clinical, and clerical duties including taking patient histories, scheduling, and patient communication, while ensuring room readiness and workflow efficiency.

The role emphasizes patient-centered care, accurate documentation, and collaboration with nursing and provider teams to support safe, efficient patient experiences in a

Qualifications

• Specialized Diploma as Medical Assistant.
• Ability to adapt to constant change within a healthcare setting.
• Ability to take initiative and function independently as well as collaboratively.
• Excellent computer skills including EMR, word processing, and Excel.
• American Heart Association Basic Life Support - State of Pennsylvania within 30 Days.

Responsibilities

• Prepares patient and equipment for exams/procedures and maintains exam rooms and clinical area.
• Performs medical history collection and medication refill, per protocol.
• Collects and prepares lab specimens/lab requisitions accurately and schedules and obtains authorizations for referrals and/or procedures.
• Identifies actual or potential patient risks and communicates those risks to the licensed nurse or provider upon recognition.
• Adheres to clerical, clinical, and EMR workflows.
• Performs clerical duties and provides front office support duties such as greeting and welcoming patients and providing excellent customer service both in-person and over the phone.
• Collects co-payments, schedules appointments, updates missing patient demographics, obtains referrals and pre-certifications.
• Uses patient centered care concepts in delivering care and performing related activities.

Skills

EMR proficiency

Excel

Adaptability

Initiative

Teamwork

Education

Specialized Diploma as Medical Assistant

Associate’s Degree in Medical Assisting

CCMA or CMA or CMAC or MAC or NCMA or NRCMA or RMA certification

Job description

Lehigh Valley Health Network is seeking a Medical Assistant to join the clinical team under the direction of an LPN, RN, or provider. You will assist with administrative, clinical, and clerical duties including taking patient histories, scheduling, and patient communication, while ensuring room readiness and workflow efficiency.

The role emphasizes patient-centered care, accurate documentation, and collaboration with nursing and provider teams to support safe, efficient patient experiences in a