Medical Assistant: Patient Care & Front Desk Support

Lehigh Valley Hospital; Boyertown (Berks County); On-site; USD 22,000 - 30,000; Full time

Job summary

Lehigh Valley Health Network is hiring a Medical Assistant to support the clinical team under guidance from an LPN, RN, or provider. You will assist with administrative and clinical duties, take patient histories, schedule appointments, respond to inquiries, and help room patients.

Ideal candidates have a Specialized Diploma in Medical Assistance, strong computer skills, and BLS certification within 30 days. This role emphasizes teamwork, patient-centered care, and efficient front-desk support.

Qualifications

• Specialized Diploma as a Medical Assistant is required.
• Ability to adapt to constant change within a healthcare setting.
• Ability to take initiative and function independently as well as collaboratively.
• Excellent computer skills including EMR, word processing, and Excel.
• American Heart Association Basic Life Support - State of Pennsylvania within 30 Days

Responsibilities

• Prepares patient and equipment for exams/procedures and maintains exam rooms and clinical area.
• Performs medical history collection and medication refill, per protocol.
• Collects and prepares lab specimens/lab requisitions accurately and schedules and obtains authorizations for referrals and/or procedures.
• Identifies actual or potential patient risks and communicates those risks to the licensed nurse or provider upon recognition.
• Adheres to clerical, clinical, and EMR workflows.
• Performs clerical duties and provides front office support duties such as greeting and welcoming patients and providing excellent customer service both in-person and over the phone.
• Collects co-payments, schedules appointments, updates missing patient demographics, obtains referrals and pre-certifications.
• Uses patient centered care concepts in delivering care and performing related activities.

Skills

Adaptability

Initiative

Teamwork

Communication

Computer skills

Education

Specialized Diploma as a Medical Assistant

Associate's Degree from a Medical Assistant Program

Tools

EMR systems

Excel

Word processing

Job description

Lehigh Valley Health Network is hiring a Medical Assistant to support the clinical team under guidance from an LPN, RN, or provider. You will assist with administrative and clinical duties, take patient histories, schedule appointments, respond to inquiries, and help room patients.

Ideal candidates have a Specialized Diploma in Medical Assistance, strong computer skills, and BLS certification within 30 days. This role emphasizes teamwork, patient-centered care, and efficient front-desk support.