Medical Assistant: Front Desk & Clinical Support

Lehigh Valley Hospital; East Stroudsburg (Monroe County); On-site; USD 25,000 - 30,000; Full time

Job summary

Lehigh Valley Health Network is seeking a Medical Assistant to join the clinical team and support physicians, nurses, and providers. You will assist with patient histories, scheduling, communications, and rooming patients in a fast-paced care setting.

The role requires a Specialized Diploma in Medical Assistant, strong computer skills (EMR, Word, Excel), and the ability to adapt to change. BLS certification is required within 30 days; PA-specific certifications are preferred.

Qualifications

• Specialized Diploma as a Medical Assistant.
• Ability to accept and adapt to constant change within a healthcare setting.
• Excellent computer skills including EMR, word processing, and Excel.
• American Heart Association Basic Life Support - State of Pennsylvania within 30 Days.

Responsibilities

• Prepares patient and equipment for exams/procedures and maintains exam rooms and clinical area.
• Performs medical history collection and medication refill, per protocol.
• Collects and prepares lab specimens/lab requisitions accurately and schedules and obtains authorizations for referrals and/or procedures.
• Identifies actual or potential patient risks and communicates those risks to the licensed nurse or provider upon recognition.
• Adheres to clerical, clinical, and EMR workflows.
• Performs clerical duties and provides front office support duties such as greeting and welcoming patients and providing excellent customer service both in-person and over the phone.
• Collects co-payments, schedules appointments, updates missing patient demographics, obtains referrals and pre-certifications.

Skills

EMR

Word processing

Excel

Education

Specialized Diploma in Medical Assistant

Associate's Degree in Medical Assistant (preferred)

Job description

Lehigh Valley Health Network is seeking a Medical Assistant to join the clinical team and support physicians, nurses, and providers. You will assist with patient histories, scheduling, communications, and rooming patients in a fast-paced care setting.

The role requires a Specialized Diploma in Medical Assistant, strong computer skills (EMR, Word, Excel), and the ability to adapt to change. BLS certification is required within 30 days; PA-specific certifications are preferred.