Medical Assistant - Patient Care & Admin Support

Northcountryhomehealth Hospice; Groveton (NH); On-site; USD 26,000 - 35,000; Full time

Job summary

North Country Healthcare in New Hampshire is seeking a Non-Certified Medical Assistant to join a busy clinic in Groveton. You will assist with routine exams, patient flow, and clerical tasks under supervision of certified staff.

The role requires a high school diploma or GED; MA training is preferred. Certification is not required but encouraged within the first year. BLS/CPR is required and prior clinical experience is preferred.

Qualifications

• High School Diploma or GED required.
• Completion of a medical assistant training program preferred.
• Certification not required; continued education and learning to sit for certification within first year.
• Association* accredited course in Basic Life Support (BLS) (for clinical staff), or Heart Saver CPR AED (for nonclinical staff), and renewal on a regular basis, with up to a three-month grace period after the expiration date.
• Previous experience in a clinical setting is required.
• Familiarity with electronic health records (EHR).

Responsibilities

• Assist healthcare providers with routine patient examinations and procedures.
• Prepare examination rooms by cleaning and restocking supplies.
• Record patient information such as vital signs and medical histories.
• Schedule patient appointments and manage the patient flow.
• Assist in operations, including answering phones, managing workload bucket(s), refilling prescriptions, maintaining medication sample(s) log, and cross covering within other departments.
• Provide patients with basic instructions for medication and follow-up care based on provider instructions.
• Performs phlebotomy and other CLIA Waived testing, observe urine collection as well as preparing batch(s) for laboratory.
• Maintain patient confidentiality and adhere to privacy regulations.
• Ensure compliance with clinic safety protocols and procedures. Assist patients as needed to maintain safety (i.e. Mobility).
• Assist with inventory management by tracking and ordering supplies.
• Facilitate communication between patients and healthcare providers.
• Obtaining prior authorizations.
• Participate in staff meetings and contribute to a positive clinic environment.
• Demonstrate a willingness to learn and develop new skills in clinical care.
• Chart preparation, including immunizations, discharge summary, continuation of care referrals, lab results, VA authorizations, and notes on referrals.

Skills

Clinical & Admin skills

Effective communication

EHR familiarity

Multitasking & prioritization

Customer service

Education

High School Diploma or GED

Medical assistant training program preferred

Job description

North Country Healthcare in New Hampshire is seeking a Non-Certified Medical Assistant to join a busy clinic in Groveton. You will assist with routine exams, patient flow, and clerical tasks under supervision of certified staff.

The role requires a high school diploma or GED; MA training is preferred. Certification is not required but encouraged within the first year. BLS/CPR is required and prior clinical experience is preferred.