Clinical Support Medical Assistant

Northcountryhomehealth Hospice; Lancaster (NH); On-site; USD 26,000 - 35,000; Full time

Job summary

North Country Healthcare (NCH) in New Hampshire seeks a Non-Certified Medical Assistant to support clinicians, manage front-office tasks, and ensure a smooth patient experience in a busy clinic:

Responsibilities include assisting with exams, preparing rooms, recording vitals, scheduling visits, managing supplies, and basic in-clinic testing. Prior clinical experience required; BLS/CPR training encouraged.

Qualifications

• High School Diploma or GED required.
• Completion of a medical assistant training program preferred.
• Certification not required; pursue within first year.
• BLS/CPR training per staff role with renewal cadence.

Responsibilities

• Assist healthcare providers with routine patient examinations and procedures.
• Prepare examination rooms by cleaning and restocking supplies.
• Record patient information such as vital signs and medical histories.
• Schedule patient appointments and manage the patient flow.
• Assist in operations, including answering phones, managing workload bucket(s), refilling prescriptions, maintaining medication sample(s) log, and cross covering within other departments.
• Provide patients with basic instructions for medication and follow-up care based on provider instructions.
• Performs phlebotomy and other CLIA Waived testing, observe urine collection as well as preparing batch(s) for laboratory.
• Maintain patient confidentiality and adhere to privacy regulations.
• Ensure compliance with clinic safety protocols and procedures. Assist patients as needed to maintain safety (i.e. Mobility).
• Assist with inventory management by tracking and ordering supplies.
• Facilitate communication between patients and healthcare providers.
• Obtaining prior authorizations.
• Participate in staff meetings and contribute to a positive clinic environment.
• Demonstrate a willingness to learn and develop new skills in clinical care.
• Chart preparation, including immunizations, discharge summary, continuation of care referrals, lab results, VA authorizations, and notes on referrals.

Skills

Basic clinical skills

Administrative skills

Effective communication

EHR familiarity

Multitasking

Education

High School Diploma or GED

Medical assistant training program

Tools

Electronic Health Records (EHR) software

Job description

North Country Healthcare (NCH) in New Hampshire seeks a Non-Certified Medical Assistant to support clinicians, manage front-office tasks, and ensure a smooth patient experience in a busy clinic:

Responsibilities include assisting with exams, preparing rooms, recording vitals, scheduling visits, managing supplies, and basic in-clinic testing. Prior clinical experience required; BLS/CPR training encouraged.