Medical Assistant Lead

Vera Whole Health; Indianapolis (IN); On-site; USD 33,000 - 41,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) with company match

Paid Time Off (PTO)

Paid Holidays

Career growth opportunities

Monday-Friday work schedule

Job summary

Vera Whole Health is opening a brand-new Indianapolis clinic and seeks a Certified Medical Assistant Lead to guide a growing MA team and deliver exceptional patient care from day one.

Responsibilities include mentoring MAs, coordinating daily workflows, and supporting providers with exams and procedures while ensuring accurate documentation and infection prevention practices.

Qualifications

• Current Medical Assistant Certification is required.
• High School Diploma or GED is required.
• Current BLS/CPR certification is required or obtainable on hire.
• 3–5 years of Medical Assistant experience.
• Experience mentoring, training, or leading team members.
• Strong knowledge of clinical workflows and EMR/EHR.

Responsibilities

• Room patients, obtain and document vital signs.
• Prepare patients for exams and procedures; assist providers.
• Support medication administration and vaccines within scope.
• Coordinate daily MA assignments and patient rooming coverage.
• Train and mentor new/existing MAs on procedures and EHR workflows.
• Identify workflow challenges and implement improvements.
• Collaborate with providers and clinic leadership on quality initiatives.

Skills

Mentoring

Team leadership

Clinical workflows

EMR/EHR

Communication

Problem-solving

Organization

Education

Medical Assistant Certification

High School Diploma or GED

Tools

EMR/EHR systems

Job description

Medical Assistant Lead# Vera Whole Health Careers## Medical Assistant LeadApply: US-Indiana-Marion-Indianapolis-402 W. WA St. Rm W041: Full time: Posted Yesterday: M105321**Job Description Summary**Medical Assistant Lead (Certified) - New Clinic Opening January 2027 Be part of something new from the very beginning! Mosaic Health is opening a brand-new clinic and is seeking an experienced Certified Medical Assistant Lead to help build a high-performing care team and support exceptional patient care from day one. This role is ideal for a strong clinical leader who enjoys mentoring others, improving workflows, and creating an outstanding patient experience. Position Summary The Medical Assistant Lead provides advanced clinical support while coordinating daily Medical Assistant workflows, supporting team readiness, and resolving escalated operational issues in a busy Primary care environment. Working under the direct supervision of a physician or other licensed provider, the MA Lead serves as a key resource for the Medical Assistant team by providing guidance, training, and workflow support while continuing to perform hands-on patient care duties. This position is perfect for a Certified Medical Assistant who enjoys leadership responsibilities and is passionate about helping teams succeed while delivering exceptional patient care.**How will you make an impact & Requirements****Start Date:** January 4, 2027 **Schedule:** Monday-Friday, 7:00 AM - 4:00 PM **No weekends!** **Pay Range:** $24.00-$30.00 per hour (DOE)### Benefits* Medical, Dental, and Vision Insurance* 401(k) with company match* Paid Time Off (PTO)* Paid Holidays* Career growth opportunities* Monday-Friday work schedule## ## What You'll Do### Clinical Responsibilities* Room patients and obtain/document vital signs* Review and update patient medical histories and medications* Prepare patients for exams, procedures, and treatments* Assist providers with exams, procedures, specimen collection, and point-of-care testing* Support medication administration and vaccine workflows within scope of practice* Review documentation for accuracy and completeness### Leadership Responsibilities* Coordinate daily Medical Assistant assignments and patient rooming coverage* Ensure exam rooms, equipment, and clinical areas are prepared and operational* Serve as the primary resource for Medical Assistant workflow questions and support* Train and mentor new and existing Medical Assistants on clinical procedures, EHR workflows, documentation standards, and infection prevention practices* Identify workflow challenges and implement practical solutions to improve clinic efficiency* Resolve escalated issues related to patient flow, documentation, supplies, and operational concerns* Partner with providers and clinic leadership to support quality initiatives and process improvements* Monitor work quality and provide feedback to promote consistency and excellence across the team## Qualifications### Required* **Current Medical Assistant Certification (Required)*** High School Diploma or GED* Current BLS/CPR Certification (or ability to obtain upon hire)* Minimum 3-5 years of Medical Assistant experience* Previous experience mentoring, training, or leading team members* Strong knowledge of clinical workflows, patient care, and electronic medical records (EMR/EHR)* Excellent communication, organization, and problem-solving skills### Preferred* Leadership or Lead Medical Assistant experience* Primary Care or Family Medicine experience* Experience working in a fast-paced ambulatory care setting* Bilingual (English/Spanish) a plus ## Why Join Mosaic Health?This is an exciting opportunity to help launch a brand-new clinic and play a key role in shaping the culture, workflows, and patient experience from the ground up. If you're a skilled Certified Medical Assistant looking to take the next step in your career and make an impact as a leader, we'd love to hear from you. **Apply today and help us build something great from day one!** **Job Type:** Full-Time **Pay:** $24.00 - $30.00 per hour **Schedule:** Monday-Friday, 7:00 AM - 4:00 PM **Start Date:** January 4, 2027 **Location:** 402 W. Washington Street Room W041Indianapolis, IN 46204 **Certification Required****Compensation Range:**$24.20to$36.30*The anticipated base salary range represents the Company's good-faith estimate of the compensation it reasonably expects to pay for this position at the time of posting. Actual compensation will be determined based on factors including experience, skills, qualifications, geographic location, internal equity, and business needs.*### About UsVera Whole Health is leading the shift to value-based care using an advanced primary care model that delivers a superior experience, providing longer appointments, same or next-day access, and both in-person and virtual care. By integrating data-driven insights and multifunctional care teams, Vera improves health outcomes, reduces total cost of care and consistently achieves a best-in-class member experience.### Who we areMosaic Health is a national care delivery platform focused on expanding access to comprehensive primary care for consumers with coverage across Commercial, Individual Exchange, Medicare, and Medicaid health plans. The Business Units which comprise Mosaic Health are multi-payer and serve nearly one million consumers across 19 states, providing them with access to high quality primary care, integrated care teams, personalized navigation, expanded digital access, and specialized services for higher-need populations. Through Mosaic Health, health plans and employers have an even stronger care provider partner that delivers affordability and superior experiences for their members and employees, including value-based primary care capacity integrated with digital patient engagement and navigation. Each of the companies within Mosaic Health provide unique offerings that together promise to improve individuals' health and wellbeing, while helping care providers deliver higher quality care. For more information, please visit www.mosaichealth.com.Mosaic Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws.If you require an accommodation for the application or interview process, please let us know and we will work with you to meet your needs. Please contact [e-mail] for assistance.