Medical Assistant II - Remote

Silver Cross Hospital; Home (WV); Remote; USD 27.000 - 34.000; Vollzeit

Benefits dieser Stelle

Medical benefits

Dental benefits

Vision benefits

401(k) match

Paid time off

Life Insurance

Tuition reimbursement

Zusammenfassung

Silver Cross Hospital is seeking a Call Center Support professional for the ambulatory care environment. The role focuses on answering calls, routing messages, and updating patient demographics and insurance information.

The ideal candidate will understand medical practice, patient care procedures, and maintain strong communication with patients, colleagues, and providers. Training and rotation may occur; on-site presence within 1 hour of the main campus is required.

Qualifikationen

• Knowledge of medical practice to assist in patient care.
• Knowledge of examination, diagnostic, and treatment room procedures.
• Knowledge of medical equipment and instruments to administer patient care.
• Knowledge of common safety hazards and precautions to establish a safe work environment.

Aufgaben

• Answering incoming calls for all providers within SCMG.
• Routing messages correctly with attention to details within messages.
• Updating & validating patient demographics & insurance.
• Monitor patient messages and triage patient calls.

Kenntnisse

Medical practice knowledge

Patient care procedures

Medical equipment handling

Safety awareness

Interpersonal communication

Ausbildung

High school diploma or GED

CPR certification

Jobbeschreibung

Silver Cross Hospital is an extraordinary place to work. We’re known for our culture of excellence and deliveryof unrivaled experiencesfor our patients, their families, the communities we serve…and for each other. Come join us! It’s the way_you_want to be treated.

Position Summary : Assists in delivery of primary healthcare, patient care management, and some clerical duties (as needed) in an ambulatory environment. Demonstrates knowledge of the principles of growth and development over the life span and the skills necessary to provide care appropriate to the age of the patients served. Ability to establish and maintain effective working relationships with patients, employees, and the public.

Essential Duties and Responsibilities:

Call Center Support:

• Answering incoming calls for all providers within SCMG
• Routing messages correctly with attention to details within messages
• Updating & validating patient demographics & insurance

Other duties include:

• Support multiple providers simultaneously, providing any necessary services to remain on schedule throughout the day
• Monitor patient messages and triage patient calls
• Notify patients of lab results and medication refills, as directed
• Obtain prior authorizations for medications

Requirements:

• Knowledge of medical practice to assist in patient care.
• Knowledge of examination, diagnostic, and treatment room procedures.
• Knowledge of medical equipment and instruments to administer patient care.
• Knowledge of common safety hazards and precautions to establish a safe work environment.
• Candidate must live within 1 hour from Silver Cross Hospital main campus to ensure capability to report onsite for downtime procedure or meetings.

Education :

• High school diploma or GED required. Graduation or completion of Certified Medical Assistant preferred, not required.
• Experience: Patient Care Technicians and Certified Nursing Assistant experience can be considered.
• CPR Certification.

Work Shift Details:

Days - First Shift, Possible rotation with Saturday coverage (1 every 5/6 weeks)

Department:

SCMG MGMT SERVICES

Benefits for You

At Silver Cross Hospital, we care about your health and well-being and that is why we work hard to provide quality and affordable benefit options for you and your eligible family members.

Silver Cross Hospital and Silver Cross Medical Groups offer a comprehensive benefit package available for Full-time and Part-time employees which includes:

· Medical, Dental and Vision plans

· Life Insurance

· Flexible Spending Account

· Other voluntary benefit plans

· PTO and Sick time

· 401(k) plan with a match

· Wellness program

· Tuition Reimbursement

Registry employees who meet eligibility may participate in our 401(k) Savings plan with a potential match. However, registry employees are ineligible for Health and Welfare benefits.

The expected pay for this position is listed below:

$19.45 - $24.32

The final pay rate offered may be more than the posted range based on several factors including but not limited to: licensure, certifications, work experience, education, knowledge, demonstrated abilities, internal equity, market data, and more.