Medical Assistant II-Primary Care-Downtown-Artistry

IU Health; Indianapolis (IN); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

401(k) match

Tuition reimbursement

Student loan forgiveness

EAP

Wellness incentives

Job summary

IU Health in Indianapolis is hiring a Certified Medical Assistant to join a fast-paced primary care team. Under supervision, you will assist with direct patient care, front office tasks, and data entry, ensuring smooth patient flow and accurate medical orders.

The role offers opportunities to develop clinical and administrative skills within a collaborative environment. Requirements include current MA certification and graduation from an MA program, with AHA BLS certification preferred.

Qualifications

• Current Medical Assistant Certification required.
• Graduation from a Medical Assistant program required.
• AHA Basic Life Support certification required.

Responsibilities

• Assist with onboarding and precepting new team members and externs as assigned
• Support teammates with patient care workload and daily clinic tasks
• Complete prior authorizations, paperwork, and RightFax requests
• Monitor and respond to pooled inboxes and patient messages
• Provide lunch coverage as scheduled
• Report clinic observations, behavioral concerns, or policy issues to management
• Maintain point-of-care testing logs and equipment when an MA III is not present
• Participate in outreach activities as directed by leadership
• Perform additional duties to support clinic operations and patient care

Skills

Teamwork

Adaptability

Patient-focused care

Communication

Clinical documentation

Education

Medical Assistant certification

AHA BLS certification

Tools

EMR systems

RightFax

Job description

Requires current certification

Location: Artistry 404 E. Washington St., Suite A, Indianapolis, IN 46204

Monday-Friday

8:00 AM - 5:00 PM

Full-Time (40 hours per week)

Requirement:

Current Medical Assistant (MA) Certification Required

Benefits

• 401(k) with employer match
• Tuition reimbursement
• Student loan forgiveness eligibility
• Employee Assistance Program (EAP)
• Healthy Results wellness program with bi-weekly financial incentives

Join a collaborative and fast-paced primary care team dedicated to delivering exceptional patient care. This role offers the opportunity to build both clinical and administrative skills while working alongside supportive healthcare professionals.

Key Responsibilities

• Assist with onboarding and precepting new team members and externs as assigned
• Support teammates with patient care workload and daily clinic tasks
• Complete prior authorizations, paperwork, and RightFax requests
• Monitor and respond to pooled inboxes and patient messages
• Provide lunch coverage as scheduled
• Report clinic observations, behavioral concerns, or policy issues to management
• Maintain point-of-care testing logs and equipment when an MA III is not present
• Participate in outreach activities as directed by leadership
• Perform additional duties to support clinic operations and patient care

What We're Looking For

• Team-oriented and dependable professionals
• Strong ability to adapt in a fast-paced healthcare environment
• Eagerness to learn and grow clinical and administrative skills
• Commitment to providing high-quality patient care
• Positive attitude and collaborative work style

Under the supervision of the designated supervisor and assigned physician, performs duties associated with direct patient care and clinical direction to provide patient care given in accordance with the organization standards. Assures completeness of ordered procedures and treatments, assures smooth patient flow, performs general lab work, instructs patients concerning procedures, treatments and needs, and ensures medical orders and referrals are carried out accurately and in a timely manner. Performs registration and scheduling activities per organizational and departmental procedures. Maintains EMR files and performs general front office functions as needed. May perform computerized physician order entry, only if directed by assigned physician. Expected to precept current MA team members or MA Externs as requested by leadership. AHA Basic Life Support for healthcare workers certification required. Other advanced life support certifications may be required per unit/department specialty according to patient care policies. High school diploma or equivalent required. Graduation from a Medical Assistant program required. Current certification in medical assisting required from America Association of Medical Assistants (CMA), American Medical Technologists (RMA), National Health Career Association (CCMA), National Center for competency Testing (NCMA), and/or American Medical Certification Association (CMAC). Knowledge of OSHA, CLIA, and ADA required. Knowledge of ICD-10 and CPT coding required. TB validated (to administer or read) or validation obtained within 6 months of hire preferred. Knowledge of Business Unit Quality Programs, Meaningful Use and Standard Work Programs and concepts within 6 months of hire. Knowledge of standard laboratory and medical procedures. Knowledge of insurance plans and third-party payers. Ability to master standard clinical competencies per current Clinical policy, Point of Care and Skills Competency checklists. Requires basic math and accurate data collection and entry skills.